Warehouse Operations Manager

Warehouse Operations Manager

The Warehouse Operations Manager is responsible for overseeing daily warehouse operations, ensuring efficient, safe, and cost-effective management of inventory, logistics, and staff. This role drives operational excellence through process improvement, team leadership, and the consistent execution of best practices.

Key Responsibilities

Operations Management:

• Oversee receiving, storage, inventory management, and shipping activities
• Ensure timely and accurate processing of shipments
• Monitor KPIs and implement improvements

Leadership & Team Management:

• Lead, coach, and develop warehouse staff
• Manage staffing, scheduling, and workforce planning
• Conduct performance evaluations

Inventory & Systems Control:

• Maintain inventory accuracy through audits and cycle counts
• Manage warehouse systems (WMS)

Safety & Compliance:

• Enforce safety policies and OSHA compliance
• Conduct safety training and inspections

Process Improvement & Cost Management:

• Identify cost-saving opportunities
• Implement process improvements

Vendor & Stakeholder Coordination:

• Coordinate with suppliers, transportation providers, and internal teams

Qualifications

Education & Experience:

• Bachelor's degree preferred
• 5+ years of warehouse operations experience
• 3+ years in a leadership role

Skills & Competencies:

• Strong leadership and organizational skills
• Problem-solving and decision-making abilities

Technical Skills:

• Microsoft Office proficiency
• ERP/WMS systems experience preferred

Physical Requirements

Ability to stand and walk for extended periods

Ability to lift up to 50 lbs

Work Environment

Warehouse setting with varying temperatures

May require extended hours or weekends