Bilingual Travel Support Specialist (EN/ES)
Jobtailor
Jobtailor in Cambridge, MA seeks a bilingual customer service specialist to build authentic traveler relationships and proactively address questions before departure. You will work with internal teams to resolve requests within an AI-powered workflow, taking ownership to de-escalate charged situations and adapt your approach to each traveler’s needs. You should demonstrate empathy, strong judgment under pressure, and curiosity, thriving in complex, dynamic environments with cross-functional #J-18808-Ljbffr Jobtailor
Vacancy posted 3 days ago
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