Enterprise Truckload Logistics Specialist in Villa Park

Priority1 strives to go beyond simply offering jobs. We foster careers by creating a great working environment for our team members. We hire talented individuals who will provide the best support and can quickly adapt to the rapidly changing world of logistics. These talented men and women drive our business, and we are committed to their success. Position Summary The Enterprise Truckload Operations Specialist is responsible for managing and growing relationships with key customers for Priority1. This role focuses on customer retention, revenue growth, service optimization, and acting as the primary liaison between clients and internal teams to ensure high levels of customer satisfaction. Key Responsibilities Manage and grow a portfolio of and strategic customer accounts Serve as the primary point of contact for assigned accounts, ensuring strong client relationships Identify opportunities for upselling and cross-selling 3PL services, including warehousing, transportation, and value-added services Collaborate with operations, pricing, and customer service teams to deliver customized logistics solutions Monitor account performance, KPIs, and service-level agreements (SLAs) Conduct regular business reviews with customers to evaluate performance and identify improvement opportunities Resolve customer issues and escalation internally as needed to ensure timely resolution Support contract negotiations, renewals, and pricing discussions Maintain accurate account records, forecasts, and activity updates in CRM systems Stay informed on industry trends, customer needs, and competitive offerings Required Qualifications Minimum of 2 years of experience in a Account Manager, Account Manager, or similar role within a 3PL or logistics environment Proven experience managing large or multi-location customer accounts Strong understanding of logistics operations, including warehousing and transportation Excellent communication, presentation, and relationship-building skills Ability to analyze data and translate insights into actionable solutions Strong problem-solving and negotiation skills Proficiency with CRM systems and Microsoft Office applications Ability to travel as needed to support customer relationships Qualifications Bachelor’s degree in Business, Supply Chain Management, Logistics, or a related field Experience working with retail, e-commerce, or manufacturing customers Familiarity with transportation management systems (TMS) and warehouse management systems (WMS) Core Competencies Customer-focused mindset Strategic account management Cross-functional collaboration Time management and organization Results-driven and goal-oriented Compensation $50K + Commission potential Medical Insurance with premiums paid at 100% for employees AND dependent Dental Insurance 100% paid for Employee Vision Insurance HSA with Employer Contributions Life Insurance Short Term Long Term 401(k) Plan Profit Sharing: Typical annual contribution of 15% of total eligible compensation Paid Holidays AND PTO Cancer, Critical Illness, and Accident Policies available Physical Requirements Job functions require long periods of sitting and working from computer workstation; ability to multi-task, problem solve, and prioritize daily workload; excellent organization and record keeping skills; comfortable with oral and written communications, primarily on the telephone and email. Requires extended periods of sitting, normal walking, bending, twisting, and stretching. Capability of sight and hearing required. Ability to deal with stressful situations and occasionally working extended hours. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities #J-18808-Ljbffr Energy Jobline ZR