Bartender - Orchid Room (PT)

Orchid Room Bartender

South Florida's beacon of hospitality, Pier Sixty-Six Resort, returned to Fort Lauderdale. From the famed superyacht marina to the iconic spires of the rotating Pier-Top lounge, a new world of elevated experiences is set to unfold around it. The lush 32-acre waterfront enclave is a home to the extraordinary luxury resort hosting 325 guest rooms, suites, and villas, plus an exclusive collection of 91 Private Resort Residences, 12 restaurants and lounges, a luxurious spa, curated pool options, and a waterfront promenade with retail and dining. Every space is impeccably designed to both inspire and relax. All are met with exceptional service and refined touches, resulting in extraordinary experiences. The Resort assembles over 600 diverse and talented Team Members to bring Pier Sixty-Six to life and create a new legacy by providing memorable experiences and stellar service to our guests and residents. We aspire to create a caring culture for our team, with state-of-the-art facilities, a first-class employee dining room, and most importantly, a focus on you as an individual, including your welfare and well-being. Pier Sixty-Six invites dedicated, energetic, and polished hospitality enthusiasts eager for growth and stardom to join our team and enjoy highly competitive wages, comprehensive benefits, and a culture that honors and respects you.

We currently have an opportunity for a well-rounded and seasoned Orchid Room Bartender to join our Pier Sixty-Six Club team!

Reporting to the Orchid Room outlet General Manager as Bartender, you will support and provide excellent service at our new pool bars. This high-volume requires a passion for mixology, personalized service, and guest engagement.

Responsibilities

• Preparing all alcoholic or non-alcoholic beverages for guests
• Assessing bar customer needs and preferences and be able to make personalized recommendations.
• Stock and maintain bar area to resort and health department standards.
• Provide an exceptional and memorable guest experience.
• Participate in ongoing training for professional development.
• Serve food courses and alcoholic beverages to guests sitting at the bar.
• Set up bar according to Pier Sixty-Six five-star standards.
• Cut fruit and prepare garnishes as set by resort standards for service.
• Consistently keep the bar area organized and clean.
• Know all specialty cocktail ingredients and garnishes.
• Participate in updated training for the bar and menu items.
• Be able to follow pouring procedures appropriately; all drink recipes must utilize a jigger for accurate measurement; no deviation from the recipes is allowed.
• Notify Supervisors immediately of any product shortages or out-of-stock items.
• Have a working knowledge of draft beer systems and how to properly change a keg.
• Answer questions on menu selections and drinks to servers and guests.
• Communicate with the kitchen regarding menu questions, the length of wait, recooking orders, and product availability.
• Record all transactions in the POS system accurately and in a timely fashion.
• Check in with guests to ensure satisfaction with each food course and/or beverages.
• Maintain cleanliness of work areas, china, glass, etc., throughout the day
• Complete closing duties, including restocking items to set par levels, turning off lights, etc.
• Present physical and accurate checks to guests and fully process payments.
• Ensure uniform and personal appearance are clean, professional, and well maintained.
• Welcome and acknowledge all guests according to resort standards.
• Anticipate and address guests` service needs.
• Speak with others using a clear and professional language.
• Develop and maintain positive working relationships with others and support your team to reach common goals.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
• Thank guests with genuine appreciation.
• Perform other reasonable job duties as requested by Supervisors.
• Able to assist Supervisors with inventory duties.
• Notify manager or supervisor in a timely manner with suspicious ID cards and/or intoxicated guests.
• Proper cash handling of banks
• Timely transfer of checks for guests being moved to a different section.
• Adhere to departmental policies and procedures.
• Effectively communicate with peers, management, line, and front-of-the-house employees
• Practice effective listening: (seek to understand)
• Perform related duties as required.
• Be responsible for the cleanliness of the immediate work area as well as the general property.
• Adhere to proper grooming, dress and uniform standards as set forth by Resort policy.
• Be courteous to all guests and coworkers.
• Maintain behavior consistent with sexual harassment/hostile work environment policy dictated in the Team Member Handbook
• Maintain complete knowledge of all liquor brands, beers and non-alcoholic selections, correct glassware, and garnishes at their respective outlet.
• Perform any additional duties and responsibilities as assigned by the Supervisor or Management to support departmental operations and maintain exceptional guest service standards.

Qualifications

• Energetic, enthusiastic, and motivated individual
• Sommelier certification preferred.
• Must be able to speak, comprehend, read, and write English.
• Must have effective communication skills.
• Ability to implement and uphold service standards.
• Ability to prioritize and organize work assignments.
• Ability to interact with all associates and guests of the resort.
• Ability to work well in stressful, high-pressure situations.
• Must be able to stand or walk for extended periods of time.
• Passionate and has a knowledge of classic cocktails, wines, spirits, and beers.

Experience, Education, & Licensure

• High School Diploma or GED recommended.
• Some College experience or Degree recommended.
• Must be TIPS certified or become certified within 30 days of hire.
• Must have a current Food Handlers card.
• Previous bartending experience in a professional setting is preferred.

• Ability to stand and walk for extended periods throughout the shift while preparing and serving beverages.
• Ability to frequently bend, stoop, kneel, reach, stretch, and perform repetitive movements necessary to prepare drinks and maintain the bar area.
• Ability to lift, carry, push, and pull items weighing up to 40 pounds, including cases of beverages, kegs, ice buckets, glassware, and bar supplies, with assistance when necessary.
• Ability to safely handle knives, bar tools, glassware, beverage equipment, and other utensils used in daily operations.
• Ability to repeatedly lift and carry bottles, trays, beverage containers, and service equipment.
• Ability to operate point-of-sale (POS) systems, beverage equipment, and other electronic devices.
• Ability to perform repetitive hand, wrist, and arm movements associated with mixing, shaking, pouring, garnishing, and preparing beverages.
• Ability to maintain balance and coordination while working behind the bar and carrying beverage trays.
• Ability to work in varying environmental conditions, including indoor and outdoor bar areas, warm environments, and refrigerated storage areas.
• Ability to safely maneuver through bar areas, service stations, storage spaces, and guest areas while carrying beverages and supplies.
• Ability to maintain visual attention to beverage preparation, drink presentation, guest orders, and POS transactions.
• Ability to hear and communicate clearly with guests and Team Members in a busy bar environment.
• Ability to maintain physical stamina and attention to detail throughout extended shifts in a fast-paced Food & Beverage environment.

As a valued member of the CoralTree team, you will receive a comprehensive benefits package that includes:

• Group medical, dental, vision, life, and disability benefits.
• Participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement
• An employee assistance program
• Paid time off/sick time
• Participation in a 401(k) plan with a company match
• Complimentary team member meals
• Complimentary room nights at CoralTree Hospitality managed properties