Bilingual Healthcare Call Center Coordinator
Infotree Global Solutions
Healthcare Call Center Professional
The Healthcare Call Center professional assesses and evaluates member's needs and requirements primarily in a high intensive call centre environment.
Responsibilities:
- Employs a variety of case management strategies, approaches and techniques to manage a member's case.
- Identifies through a screening process for potential eligibility for state and federal benefits.
Qualifications:
- Call Center environment experience and/or inbound and outbound phone calls experience, such as a Queue
- Demonstrated ability to manage and prioritize back to back calls and follow-up on member cases as needed. Average call volume is 60+ calls daily
Vacancy posted 4 days ago
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