RECEPTIONIST - Weekend

Receptionist (Weekend)

Austin Oaks Hospital offers a continuum of psychiatric services for adolescents and for adults. Located in South Austin, Texas on a beautiful thirteen-acre oak lined campus. We strive to provide a home-like environment that promotes crisis resolution, positive self-awareness, social skills, and personal growth. The cornerstone of our treatment rests on exceptional mental health services and clinical excellence. Austin Oaks Hospital provides inpatient and outpatient psychiatric services to stabilize symptoms of depression, anxiety and other behavioral health disorders.

Position Summary:

Receptionist (Weekend) key responsibilities include but not limited to: process incoming and outgoing verbal and written communication to / for employees, patients, families, agencies, and all other persons having business with the hospital. Will also assist with data entry projects, copy projects, and daily census updates.

Essential Job Duties:

• Answer multi-line phone system and take accurate messages.
• Relay messages, verbally or in writing, to the appropriate personnel.
• Professionally communicate to anyone who calls or approaches the Reception area with questions or requests.
• Greet visitors; issue visitor passes, initiate appropriate contacts speaking clearly.
• Monitor emergency systems, and facilitate response to emergency codes as required.
• Assist with distribution of mail/packages coming in after hours and weekends.
• Data entry projects, daily census update and copy projects.
• Maintains professional demeanor in dress, attitude, and support of unit milieu, facility mission and philosophy.

Qualifications:

Education: Required: High School diploma or equivalency. Preferred: Some college.

Experience: Preferred: Previous experience on a multi-line phone. Previous general office experience.

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