Manager, Talent Development Performance & Insights

ABOUT VEGIn 2014, VEG was born with a mission to help people and their pets when they need it most by challenging norms and fixing the ER experience. Since then, we’ve expanded rapidly, with hospitals nationwide open 24/7/365, and created an ER experience that focuses on what our pets and pet parents really need. We’ve done the same for our people (VEGgies), finding a way to say YES so they are empowered to achieve great things, grow in unexpected ways, and find a place where they truly belong.We’re rethinking emergency care from every angle—from how we run our hospitals to how we support the people working inside them. That’s where our headquarters team comes in. Whether building technology to make our hospitals more efficient, recruiting and growing incredible VEGgies, or bringing our brand to life through marketing, our VQ (VEG Headquarters) team makes it all possible—ensuring our hospitals and people have everything they need to help pets and their families.VEG is a 2025 and 2026 certified Great Place to Work.THE JOBAt VEG, we find a way to say YES—and this role brings that mindset to how we measure, improve, and scale Talent Development. You'll build the systems that help our leaders understand what's working, what isn't, and what to do next.As Manager, Talent Development Performance and Insights, you'll build and operate the systems that help Talent Development measure success. You'll partner with program owners to translate goals into meaningful metrics, create reporting and dashboards that leaders actually use, and turn surveys, feedback, and performance data into practical insights that improve our programs over time.You'll work at the intersection of analytics, operations, and enablement and help build the systems that make better decisions possible across Talent Development.WHAT YOU’LL DOPerformance Systems: Build and continuously improve the reporting, dashboard, survey, and measurement systems that help Talent Development understand program performance and make better decisions.Measurement Strategy: Partner with Talent Development leaders to translate program goals into measurable outcomes, consistent metrics, and practical feedback loops.Insights and Reporting: Turn quantitative data and qualitative feedback into clear, actionable insights that support program reviews, retrospectives, and leadership decision-making.Data Quality and Governance: Maintain trusted sources of truth, improve reporting consistency, and establish practical standards for how Talent Development collects and uses performance data.Enablement: Support the rollout of new Talent Development systems and ways of working by measuring adoption, identifying friction, and helping teams continuously improve.Cross-Functional Partnership: Partner with Operations, Program Leaders, Tech, and Strategy and Enablement to ensure measurement supports both day-to-day execution and long-term improvement.WHAT YOU NEED4+ years building reporting, analytics, or performance measurement systemsExperience creating dashboards, surveys, or measurement frameworks that supported business decisionsStrong analytical and systems-thinking skillsAbility to translate data into practical recommendations for non-technical audiencesExperience partnering across teams to improve programs or operationsExcel / Google Sheets proficiency; experience with survey or BI tools is a plusExperience with learning analytics, people analytics, or program operations preferred—not requiredWHO YOU AREEmpathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectivesHave a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team’s’ accomplishmentsFeel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledgeHOW WE INVEST IN YOUCompetitive Compensation Including $100,000 to $140,000 salary + bonus + benefits.Comprehensive health and wellness benefits that start on day one, and access to free therapy or counselingPaid parental leave, up to 12 weeks at 100% of regular salary, and offering inclusive fertility and family-building care for all types of familiesUnlimited PTO to use for vacation or sick days—however you need it! Generous employee referral program, so our awesome people can bring in more awesome people.And the little (big) things, like casual office attire, ability to bring your fur baby to work, cool VEG swag, food in the fridge for when you’re hungry and free lunches twice a week!!Company laptop and a monthly cell phone reimbursementBETTER TOGETHER: WHY IN-PERSON MATTERS AT VEG HQ Our hospitals thrive on in-person collaboration, and VQ is no different. Time in the office sparks stronger connections, meaningful conversations, and better results—all bringing our core values to life. We prioritize being present because our values are best achieved side by side. Plus, we make getting here easy with free parking and a shuttle from the White Plains Metro-North station.DEIAt VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is “Helping people and their pets when they need it most.” And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated.We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world’s veterinary emergency company.