Janitorial Lead Worker

Job Description

Job Description

FORA 

Fora is a nonprofit organization advancing inclusion for individuals with disabilities by building pathways to meaningful work in integrated settings, transforming lives while supporting independence and growth. Learn more: teamFora.org

Individuals with disabilities are encouraged to apply. This position is part of the New York State Industries

for the Disabled (NYSID) program, a nonprofit organization that advances employment opportunities for

individuals with disabilities and qualified veterans. Learn more: 

About Fora

Work changes everything. We make it happen.

Since 1996, we’ve connected individuals with disabilities to meaningful employment by partnering with organizations that expect both performance and purpose. We are a multi-region workforce model supporting operations across New York, New Jersey, Puerto Rico and the U.S. Virgin Islands.

Our teams are integrated into daily operations, maintaining facilities, supporting office functions, managing mailrooms, and more.

We operate across a wide range of services, including facilities support, administrative operations, warehouses, call center services, and other essential functions.

At Fora, employment is more than a job. It’s a foundation for independence, confidence, and dignity, expanding what’s possible in the workplace and beyond, and shaping how we work every day.

Position Summary

The Janitorial Lead Worker oversees and participates in the daily cleaning and maintenance of assigned facilities to ensure a safe, clean and sanitary environment. This position provides day-to-day guidance and directions to janitorial staff, assigns work, monitors performance and quality standards. The Lead Worker is responsible for maintaining a clean, safe, and professional environment while providing leadership, training and support to assigned staff. The Janitorial Lead Worker also performs routine custodial duties and ensures all work is completed in accordance with organizational policies, safety procedures, and established cleaning standards.

This position requires someone who leads by example, communicates effectively, and promotes accountability, teamwork, and high-quality work standards. 

This role directly supports Fora’s mission of creating and advancing employment opportunities for people with disabilities.

Essential Responsibilities

(Reasonable accommodation may be made to enable individuals with disabilities to perform these functions.)

• Sweep, mop, vacuum, and maintain floors.

• Dust and clean offices, furniture, windows, and common areas.

• Clean and disinfect restrooms, kitchens, and break rooms.
• Empty trash and recycling containers.
• Restock restroom and kitchen supplies.
• Report maintenance and repair issues to management.
• Follow all company and client safety policies and procedures.
• Assign work and provide directions to employees.
• Train, coach, and support new and existing staff.
• Operate, maintain, troubleshoot, and train employees on cleaning equipment.
• Monitor cleaning quality and ensure company standards are met.
• Order supplies and maintain proper inventory levels.
• Ensure equipment is clean, properly maintained, and operating safely.
• Complete inspections and communicate deficiencies to supervisors.
• Perform other duties as assigned.

• Report concerns regarding, safety, harassment, or discrimination to a supervisor, operations manager or HR.

Required Qualifications

• High school diploma or GED.
• Minimum of three (3) years of janitorial experience.
• Strong knowledge of commercial cleaning methods and procedures.
• Experience operating and maintaining floor scrubbers, burnishers, vacuums, carpet extractors, and other

custodial equipment.

• Knowledge of OSHA and workplace safety practices.
• Ability to train employees in proper cleaning procedures and safe equipment operation.
• Ability to provide constructive coaching and performance feedback.
• Strong organizational and time management skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and lead a team.
• Flexible schedule, including evenings and weekends when needed.
• Ability to lift up to 50 pounds.

Work Environment

• Office building, interaction with building customers and the public.

This position is promotional position

Internal applicants must have:

• A minimum of one (1) year of employment with Fora in good standing.
• A satisfactory attendance and performance record.

The following will be considered during the selection process:

• Attendance and punctuality
• Disciplinary record (Including Courses of Action and Suspensions)
• Work performance
• Leadership ability
• Professionalism and reliability

Reasonable Accommodations

Fora is committed to providing reasonable accommodation to qualified individuals with disabilities throughout the application process and throughout employment.

If you require an accommodation to participate in the application or interview process, perform essential job functions, or access employment benefits, please contact Vocational Services or Human Resources Departments.

Equal Employment Opportunity

Fora is committed to building an inclusive workplace where all employees are treated with dignity and respect.

Fora provides equal employment opportunities to all employees and applicants in accordance with applicable federal, state, and local laws. Employment decisions are made without regard to race, color, religion, creed, sex, pregnancy, childbirth or related medical conditions, gender identity or expression, sexual orientation, national origin, ancestry, citizenship status, age, disability, genetic information, marital status, military or veteran status, status as a victim of domestic violence, or any other protected characteristic under applicable law.