Admissions Coordinator/Marketing

Caregiver Position

Completes day to day tasks regarding admission, discharge, and/or transfer of residents in accordance with local, state and federal standards and regulations, as well as established facility policies and procedures.

At StoneBridge Senior Living, being a caregiver is more than our business. We consider it our privilege, and we are dedicated to both the individual needs of our residents and to each other.

Here we are more than caregivers. We are family. Each StoneBridge community becomes a close, welcoming group in which employees help each other develop skills related to their senior care careers knowing we can do more together than we could ever do alone. Employees are encouraged to become the best version of themselves to help us provide the best possible care for our residents.

We recognize and support our associates with benefits, PTO options, and employee recognition. Here, our support doesn't clock out when you do.

Benefits You May Be Eligible For:

• Vacation, sick time & paid time off
• Health benefits (medical, dental, vision, life & long-term disability)
• Competitive compensation
• Flexible scheduling
• Bonus opportunities & recognition
• Up to six paid holidays per year and/or double-time opportunities
• Tuition reimbursement

Responsibilities and Duties:

• Participates in an open and collaborative relationship between the business office and the admissions office, both working toward shared facility goals for occupancy and collections.
• Performs duties daily in the admissions office as assigned by the Admissions Director to facilitate the conversion of referrals to admission status.
• Knows at all times, the status of each referral.
• Communicates with external team members regarding referral status and any additional information needed to assist with the admission decision.
• Communicates daily with the Business Office to complete financial evaluations for potential residents and payment options including but not limited to printing of the Common Working File, printing Medicaid Eligibility, and identifying the pay status with the resident/representative prior to admitting the resident.
• Knows, at all times, which payment entities require prior authorization for payment and secures prior authorization when required.
• Maintains working knowledge of facility's practices related to all pay status types such as other insurances, Medicare A, Medicaid, Private, Veteran's Administration contracts, and hospital contracts, etc.
• May at times be required to complete mental health screenings as required by federal and state regulations prior to admission.
• Assists with processing referrals timely on a daily basis as assigned by the Admissions Director.
• Ensures residents are admitted, transferred and discharged from the facility software accurately on a daily basis.
• Records resident pay status changes on the facility's internal daily census communication tool.
• Records resident pay status accurately in the resident's record at time of admission.
• Behaves in a manner aligned with facility goals for occupancy and customer service.
• Meets with potential residents/representatives daily and provides information about the facility.
• Provides tours of the facility daily, and as requested by potential residents/representatives.
• Works in a helpful and pleasant manner, daily using the telephone to communicate with families, residents, hospitals, insurance companies, etc. related to processing referrals.
• Works numerous times a day using a computer, electronic medical record, spreadsheets, and other tools related to processing referrals.
• Completes admission paperwork and files according to facility policy.
• Informs the Admissions Director of obstacles or barriers to admitting residents.
• Maintains daily referral tracking information as assigned by the Admissions Director.
• Communicates with interdisciplinary team members timely regarding room assignments for pending admissions.
• Demonstrates interpersonal relationship skills by developing and maintaining trust with coworkers.
• Participates in facility assessment activities as needed, such as carrying out duties assigned as part of a performance improvement committee.
• Collaborates with members of the interdisciplinary team, family members, hospitals and community, etc. in a manner that resolves issues and improves the admissions process.
• Promotes teamwork, mutual respect, and effective communication.
• Participates in the facility's plan of correction response to an inspection survey and implements any follow-up as designated by the Admissions Director.
• Promotes safe work practices, safety rules, and accident prevention procedures to prevent employee injury and illness

Qualifications and Skills:

• Demonstrates an understanding of arithmetic.
• Must have, as a minimum, one (1) year of experience with demonstrated success in a position in the facility or in another related health care facility.
• Knowledgeable of insurance coverage and authorization process pertaining to long-term care is helpful.

Join Our Caregiver Family!

For more than 50 years, our family has been dedicated to caring for others, and we invite you to reach out with any questions or comments.

We welcome the opportunity to meet you and make you a part of our family.

Together, we're confident we can work together to provide a spectrum of high-quality care including Rehabilitation, Assisted Living, Memory Care and Skilled Nursing Care that enhances the lives of those in our communities.