Service To Armed Forces Specialist, Mobile

Job Description WHAT YOU NEED TO KNOW: Manage and administer the delivery of American Red Cross services to meet the needs of United States military members, veterans, and their families in accordance with Red Cross policies and procedures. Support the delivery of International Services programs and services. Provide support, development, and/or leadership guidance to all volunteers. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State, and local regulations. Relationship Management and Community Outreach – Serves as the “face” of the Red Cross at assigned location. Builds strong relationships with military leadership, key organizations, and community leaders. Cultivates relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations, and other charitable and nonprofit agencies; outreach includes command meetings, education briefings, presentations, or information sessions. Builds community presence through marketing opportunities with local Armed Forces Network, utilization of social media platforms, and leveraging local base advertising opportunities to spread the Red Cross Mission and service. Volunteer Management – Manages a volunteer engagement program and cycle to enable delivery of all Red Cross programs and services on a military installation and in the local community. Develops and implements local needs assessment and Volunteer Program Plan using process established by Volunteer Resources. Recruits and trains leadership volunteers to support placement and supervision of staff and programs in the delivery of SAF/IS U.S. programs and services, Training Services, Disaster Cycle Services, and provides support to Armed Forces Blood Services. Effectively utilizes the Volunteer Connection Platform to manage, document, train, recognize and communicate with volunteers in the local footprint. Service Delivery Management – Ensures the consistent delivery of SAF and IS U.S. services to all clients in the area. Provides supervision of volunteer Service Delivery staff. Coordinates services to military treatment facilities and VA hospitals through rehabilitation programs, material assistance, resiliency training, and morale items and support. Ensures community outreach, including command meetings and education briefings, presentations, or workshops. Ensures a strong military community outreach program and implementation of special events and projects in support of SAF/IS U.S. initiatives. Manages support services to military members and their families to include family follow‐up information and referrals, and other related services. Provides support for the emergency communications center with local information, as appropriate. Develops outreach strategies aimed at promoting International Services U.S. programs to the community and ensuring the local community is aware of the available programs and services. Financial and Reporting Management – Develops and manages budgets and expenditures to ensure programs operate within budget; monitors and reports on outcomes and results of programs and services; recommends continuous improvement to meet metrics.

WHAT YOU NEED TO SUCCEED

Education: Bachelor's degree in business or public administration, human resources management, community organization, social or health sciences, or related field is required; or related equivalent experience. Experience: A minimum of five years related experience in program management or related field is required. Skills and Abilities: Requires strong computer skills. Public speaking skills and the ability to communicate effectively verbally and in writing are required. Must have strong interpersonal skills and the ability to work well in an individual or team environment. The ability to balance multiple priorities is essential. Familiarity with military culture, regulations and protocol is strongly desired. Experience with American Red Cross programs and services is strongly desired. Work Conditions: May require ordinary ambulatory skills sufficient to visit other locations; ability to stand, walk, and manipulate light to medium weights up to 20 pounds. Requires good hand‑eye coordination, arm, hand, and finger dexterity. May include sitting for long periods, driving a vehicle, and working under challenging conditions. Travel and participation in meetings and conferences may be required. Staff may be asked to be on 24‑hour call during major disaster. FOR MOBILE POSITIONS ONLY (Domestic and Overseas Settings) Mobile staff must deploy on short‑term temporary assignments and meet specific medical readiness requirements. Requirements include: Completes all trainings and requirements to maintain casework proficiency, including working shifts and participating in readiness drills. Responds to emergency, surge, and disaster situations as needed. Maintains all medical and security requirements. Engages in annual deployment familiarization program and additional trainings when activated for deployment. Mobility Requirements: U.S. citizenship is required. Must obtain a secret security clearance and a no‑fee U.S. passport. Worldwide mobility is a condition of employment and an essential function. Must accept assignments anywhere worldwide, including conflict areas. Must meet strict medical and physical requirements, including immunizations required by the U.S. military. May be required to wear military uniforms and live and work in harsh and stressful environments. Periodically accompanies the military on deployments.

WHAT WILL GIVE YOU THE COMPETITIVE EDGE

Ideal candidates have a passion for supporting military members’ physical stamina and emotional capacity to live and work alongside deployed personnel in harsh climates. Candidates thrive on service and teamwork, are adaptable, and can manage through ambiguity while engaging others in problem solving complex issues. Core Competencies Adaptability: Adjust to new situations quickly and tackle the challenges presented. Independent Problem Solving: Handle high‑pressure situations by engaging the appropriate dialogue and delivering actionable solutions. Teamwork: Collaborate with volunteers, military personnel, and others to achieve SAF/IS mission. Servant Leader: Place the mission first, understand deployment hardships, and support military personnel in uncomfortable situations.

BENEFITS FOR YOU

Comprehensive package includes medical, dental, vision plans; health spending accounts; PTO starting at 15 days; 11 paid holidays; 401(k) with up to 6% match; paid family leave; employee assistance; disability insurance; and service awards and recognition. The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act, and any other applicable state and local laws. To view the EEOC Summary of Rights, click here: Summary of Rights #J-18808-Ljbffr APCO International