Aging and Disability Resource Center Program Specialist

Salary : $55,823.32 - $90,433.53 Annually
Location : 8190 Port Tobacco Rd., Port Tobacco, MD
Job Type: Full-time
Job Number: 2026-00119
Department: CS AGING- SENIOR SERVICES FT
Opening Date: 05/18/2026
Closing Date: 6/1/2026 11:59 PM Eastern


Summary
The hiring salary for this position is $55,823.32 annually.
Charles County Government is a seeking a dynamic Aging and Disability Resource Center Program Specialist to perform program planning and implementation and administrative support work for the Aging and Disability Resource Center, known locally as the Maryland Access Point (MAP) of Charles County. Specialist will provide comprehensive future planning and Options Counseling for MAP and the Money Follows the Person (MFP) initiatives, as assigned.

Essential Job Functions

• Plans, organizes, and implements select aging and disability service programs and activities in support of the Aging and Disability Resource Center (ADRC) known locally as the Maryland Access Point of Charles County (MAP).
• Manages special projects and seasonal programs on behalf of the Division or Department.
• Provides information and supported decision making for persons regarding health insurance options and assists constituents with applications to enroll in Medicare, Medicaid, Affordable Care Act programs and other publicly funded services.
• Assists in providing information and benefit application assistance via telephone and for walk in clients, family members, community agencies, and organizations relevant to aging and disability support programs and services.
• Makes referrals to coordinate with appropriate agencies, community partners, or programs for home and community-based services. Educates individuals and groups regarding available service options and nursing home diversion programs.
• Works in collaboration with designated community partners to represent the Department on special projects and seasonal community service initiatives such as the Adopt-A-Senior in Christmas Connection, application and outreach for Maryland Energy Assistance Programs, assistance with the annual AARP Income Tax Preparation Services, and housing modifications for disabled or elderly clients through the Christmas in April and Accessible Homes for Seniors programs.
• Oversees the inventory, maintenance, and distribution of items from the Division's durable medical equipment loan closet. Monitors supply distribution and receives returned equipment owned by the Division. This includes sanitation, safety check, or disposal of returned equipment as needed.
• Prepares and maintains written and electronic confidential records, performs data entry, reviews associated statistics, assists with bookkeeping, donation collection, and organizes files and reports as assigned.
• Promotes Division programs and activities to the public. Represents the agency at community outreach events and expos, provides offsite information, assistance, benefits coordination, and Options Counseling to constituents as scheduled at offsite locations, including private residences.
• Participates in financial processing; operates within budgetary constraints.
• Recruits, trains, supervises, and places volunteers within assigned program areas.
• Assists client with enrollment for prescription drug plans.
• Performs other related job duties as assigned.

Qualifications, Knowledge, Skills, and Abilities
Education and Experience:

Associate degree in human services or related field. Two (2) years of human services experience; or an equivalent combination of education, experience, and training.

Licenses or Certifications:

Must possess a valid driver's license.

National Certification from the Alliance for Information and Referral Systems (AIRS) -must possess within 6 months of employment Maryland Certification for State Health Insurance Program (SHIP) - must possess within 6 months of employment.

Special Requirements/Qualifications:

Work is subject to frequent interruptions.


Subject to work beyond the normal scheduled hours of work.

Subject to Criminal Background check.

Knowledge, Skills and Abilities:

• Knowledge of program planning, implementation, and administrative support procedures applicable to the county's aging and disability services and programs.
• Knowledge of local and regional community resources for home and community based long-term care.
• Knowledge of effective methods and techniques of counseling elderly and disabled persons and their families.
• Knowledge of physical, behavioral, social and health needs of elderly and disabled populations.
• Knowledge of PC operations, including utilization of specialized software for performance measures and billable activities for reimbursement by state and federal grants.
• Skill in planning, implementing, and promoting program activities and providing related administrative support.
• Ability to carry out own daily assignments, follow through on matters, and use independent judgment and training to take appropriate actions to deal with standard recurring situations.
• Ability to perform program planning and implementation and administrative support work efficiently.
• Ability to prepare and maintain written and electronic confidential records and prepare related reports.
• Ability to communicate effectively orally and in writing.
• Ability to effectively represent the Division at community events, educational and outreach opportunities.
• Ability to establish and maintain effective working relationships with others encountered in the work.

Additional Information
PHYSICAL DEMANDS

The work is mostly sedentary with periods of light to moderate physical activity and is performed in office and senior center surroundings. Typical positions require workers to walk or stand for long periods; lift and carry up to 50 pounds; climb stairs, bend, reach, hold, grasp, and turn objects; and use fingers to operate computer or typewriter keyboards; and the ability to speak normally and to use normal or aided vision and hearing. This position may come in contact with some bodily fluids, but proper safety supplies are provided.


WORK ENVIRONMENT

Principal duties of this job are performed in a general office environment. Field work in community facilities and client homes as needed.

Department/Division: Community Services/Aging and Human Services

Pay Grade: 111

FLSA Status: Non-Exempt

Telework Eligible: Yes

Reports To: ADRC Supervisor

Supervises: None
Charles County Government
BENEFITS SUMMARY
. GovernmentJobs . com / Careers / CharlesCountyMD
Health Insurance
Charles County Government PAYS 70% of cost: Blue Choice Advantage and HMO Open Access plans, including prescription and vision coverage. CareFirst and Delta for dental coverage.


Flexible Spending Account
Provides medical and dependent care options.


Supplemental Income Products
Accident Policy, Critical Illness Policy, and Hospital Indemnity Policy.

Long Term Disability Insurance
No charge to employee. The benefit pays 60% of salary at date of disability, up to $5,000/month. Retiree Health Insurance New hires who elect health insurance coverage with County Government are enrolled in a Voluntary Employee Beneficiary Account (VEBA). This coverage allows employees to pay health insurance premiums and other medical expenses following retirement or separation from employment.

Life Insurance
No charge to employees (valued at 1.5x the annual salary, not to exceed $250,000). Supplemental insurance and dependent life insurance are available for an additional cost. Term and whole life policies available.


Pension Plan (Defined Benefit Retirement Plan) 401(a) Plan - Must work minimum 37.5 hrs/week. Participation is mandatory.

Deferred Compensation Plan
457(b) Governmental Plan - Available to all employees, regardless of hours worked.


Employee Leave
• Charles County Government full-time employees earn annual, sick, and paid time off (PTO).
• The County currently recognizes 20 paid holidays throughout the calendar year.
• Away from work programs like paid parental leave and FMLA are available to employees.


Transfer of Sick Leave
New hires may be eligible to receive credit for up to 400 hours of sick leave from their previous employer when they begin employment.


Work Schedules
• Most work weeks are 37.5 hrs, and some positions may offer the opportunity for flexible work schedules or allow telework.

Additional Fringe Benefits
• Tuition Reimbursement for full-time employees upon completion of probation period
• Discounted, Onsite Childcare at a County Government facility.
• House Keys 4 Employee Program offers assistance to full time employees who are first-time homebuyers.
• Free, Employee Wellness Programs
• Legal Resources (prepaid benefit)
• Employee Assistance Program (free, short-term counseling)

Benefits eligibility is for employees who work 30 hours or more per week unless otherwise noted. Effective: March 1, 2025
01


From your perspective, what is the primary goal of an Aging & Disability Resource Center?
02


This position requires a great deal of outreach, informational presentations, and interacting with the public to answer questions and complete applications. Is this something you have experience with and are comfortable with?
03


Describe any customer service experience or case management you have done in the past?
04


This position requires working in remote sites, office settings, and working on various ongoing projects. How do you manage multiple responsibilities to optimize your performance?
05


The hiring salary for this position is $55,823.32 annually. Internal candidates selected for this position will receive a salary according to the county's promotional pay increase policy. Please confirm that you are acknowledging this is the salary for this position.

• I acknowledge this is the salary for this position.

06


The position you are applying for requires an acceptable driving record. The Charles County Government employee driving policy states that employees will be considered to have an acceptable driving record if ALL of the following statements are true: - I do not exceed a maximum of four (4) points on my driving record. - I do not have a suspended or revoked license. - I do not have a single motor vehicle violation, conviction, or plea of Nolo Contendere, or the acceptance of Probation Before Judgment (PBJ) involving the use of alcohol, illegal drugs, refusal to take an alcohol or drug test, or the misuse of legal over-the-counter medication for any of these violations. - I have not demonstrated a pattern of unsafe vehicle operation as evidenced by moving violations or single infraction of such severity (e.g., eluding a police officer; evading responsibility; failure to yield to a pedestrian in a crosswalk, reckless driving, etc.).According to these guidelines, do you have an acceptable driving record?

• Yes
• No

07


For the top candidate selected for this position, the next steps in the hiring process will include verification of employment history and reference checking. We will contact your current employer and two additional professional references following a conditional offer. We will also conduct a background check, driver record check and physical exam, if applicable, and pre-employment drug and alcohol screening before a final offer is extended. Please confirm that you are acknowledging that if you are the top candidate selected for this position, the steps described above will be taken during the hiring process.

• I confirm that I am acknowledging that if I am the top candidate selected for this position, the steps described above will be taken during the hiring process.

08


Are you a federal employee recently affected by a layoff/reduction in force?

• Yes
• No

Required Question