Guest Support

Job Description

Job Description

Miracle Hill Ministries is South Carolina's largest and most comprehensive provider of homeless services. At our core, we exist to serve people experiencing homelessness-physically, emotionally, and spiritually. We share the Good News of Jesus with them as they move toward independence, stability, and healthy relationships.

Summary / Purpose of Position: Maintains and promote a healthy, nurturing Christian environment in the facility by sharing the Gospel and providing Guest Support services. Assists with ensuring the facility operates in a safe and secure manner.

Essential Duties and Responsibilities: Include the following; other duties may be assigned to meet the program needs

• Have a willingness to share the good news of Jesus Christ, give a personal testimony and pray with/for those served by the ministry. Be comfortable and willing to lead a guest to the Lord
• Models vulnerability to the guests when appropriate
• Serve Guests residing in the facility
• Responds appropriately to emergencies
• Provides access to Guest medications in accordance with ministry protocol
• Maintains written materials necessary for the orderly provision of services
• Ensures Guest compliance with resident guidelines, policies and procedures
• Interacts with Guests by providing encouragement and support
• Attends staff and supervisory meetings as required
• Attends staff training as required
• Performs specified daily household tasks
• Conducts room inspections, locker searches, for cleanliness and contraband
• Performs special assignments and additional duties as assigned by director. Examples of assignments are: Intake Coordinator for new guests entering facility; Household cleaning; safety coordinator; facility security.
• Be willing to pursue higher formal education
• Performs random drug screenings and documents results in accordance with protocol
• Fosters positive working relationships with Guests, Staff, Volunteers and Referring agencies

Supervisory Responsibilities:

• Responsible for some aspect of facility operations as identified by the Director
• Supervises Guests in recreational and other program related activities
• Responsible to participate in guest evaluation and correction
• Assume specific administrative duties in the absence of and as authorized by the director

Qualifications:

• Education or equivalent experience: HS Diploma
• Experience using Microsoft Office preferred
• Possess good oral and written communication skills
• Possess the ability to speak the truth in love while accurately interpreting communication in relationship
• If applicant is in addiction recovery, a minimum of 2 years clean and sober unless otherwise recommended by Miracle Hill staff

Religious:

As an evangelical Christian ministry, Miracle Hill values its rights under federal law to hire individuals who share the Christian faith and the ministry's doctrinal beliefs.

To be considered for employment, ALL APPLICANTS MUST read and agree with our Doctrinal Statement and Employment Qualifications (scroll down on page to see qualifications) .