Operations Manager

Job Type


Full-time

Description

Why This Role Matters

The South Elgin Clubhouse is evolving into a dynamic program hub-and this role leads that transformation.

We're moving beyond traditional afterschool care to deliver high-impact, skill-based experiences that guide youth from exploration to real-world readiness. The Operations Manager is the leader who brings this vision to life-someone who can manage complexity, activate community partnerships, and design programs that build toward meaningful outcomes-not just daily activities.

How This Role Lives Our BLUE Values

• Believe - You believe every young person deserves access to transformative opportunities.
• Learn - You use data, feedback, and experimentation to continuously improve.
• Unite - You align staff, partners, and families around shared success.
• Elevate - You push programming beyond the ordinary into intentional, high-impact experiences.

What You'll Do

Lead High-Impact Programming

• Design and run multi-session programs that build toward showcases, competitions, or capstone projects

• Maximize specialty spaces (STEM lab, art studio, gym) for purpose-driven programming

• Oversee diverse program areas: STEM, arts, academics, athletics, esports, and leadership

Build Teen Workforce Pathways

• Build and oversee Industry Clubs (e.g., Tech, Healthcare, Trades) with hands-on, real-world experiences

• Oversee workforce readiness programs (Career Launch, financial literacy, job shadowing)

• Create pathways to internships, certifications, and career exploration

Manage Partnerships & Grow the Club

• Recruit and manage multiple community partners simultaneously, ensuring high-quality program delivery

• Build strategic partnerships with schools, businesses, and community organizations

• Lead outreach and enrollment efforts, especially for middle and high school youth

• Engage families through events, communication, and program showcases

Run Strong, Safe Operations

• Oversee daily operations, ensuring a safe, structured, high-energy environment

• Ensure spaces, equipment, and resources are safe, clean, and fully optimized for use

• Maintain proper staffing ratios, schedules, facility readiness and program flow

• Lead safety protocols, drills, and compliance

Lead & Develop Your Team

• Supervise and coach Youth Development staff and coordinators

• Establish a culture of accountability, energy, and excellence

• Provide ongoing coaching to ensure staff facilitate intentional, outcome-driven youth experiences

• Lead regular team meetings focused on program quality and youth impact

• Oversee MyClubHub data tracking, including attendance, participation, and outcomes


• Ensure compliance with grants, reporting, and organizational standards

• Use data to adjust programming, improve engagement, and drive results

• Support budgeting, inventory, and operational planning

Data, Administration & Continuous Improvement

• Oversee MyClubHub data tracking, including attendance, participation, and outcomes


• Ensure compliance with grants, reporting, and organizational standards

• Use data to adjust programming, improve engagement, and drive results

• Support budgeting, inventory, and operational planning

Requirements

What We're Looking For

• 3-5+ years in youth development, program management, or operations

• Experience leading teen programs or workforce readiness initiatives

• Strong ability to manage multiple programs and partners at once

• Excellent leadership, organization, and communication skills

• Passion for creating meaningful opportunities for youth

What Success Looks Like

• A highly utilized Clubhouse filled with specialized, high-impact programming

• Strong, active community partnerships enhancing daily experiences

• A clear pipeline of youth progressing into Industry Clubs and workforce opportunities

• Programs that build over time and culminate in meaningful outcomes

• A team that is energized, aligned, and delivering excellence every day

Join the BLUE Crew

If you believe that great programs don't just fill time-but open doors to future careers, confidence, and opportunity-and you're ready to build something bold, we want you on our team.

Salary Description


From $40,000 per year