Medical Social Services Advocate (MSW or BSW) | Case Management

Join Our Case Management Team!

Our Mission: Quality, compassionate care for all.

Our Vision: Reimagine health care through connection, service and innovation.

Our Core Values: Be Kind | Trust and Be Trusted | Work Together | Strive for Excellence.

Logan Health Medical Center has an opportunity for an MSW or BSW to join our team as a Medical Social Services Advocate!

What you'll be doing:

This position is part of our Case Management team and will play a vital role in discharge planning for our patients. You'll oversee the transition of care from inpatient to outpatient settings, ensuring seamless coordination. In addition, you'll provide support and resources to patient's and their families.

About our area:

Located in scenic Northwest Montana, Logan Health Medical Center is just minutes from Glacier National Park, two ski resorts, and the iconic Flathead Lake, Kalispell offers endless outdoor adventures. With over 500 lakes in the region and hundreds of miles of scenic hiking trails, it's the perfect setting for nature lovers, weekend adventurers, and families alike. Kalispell is a place where you can grow your careerand truly enjoy life outside of work.

What you'll bring:

• Master's Degree or Bachelor's Degree in Social Work, Social Services, or related field required.
• Experience in a medical setting or discharge planning preferred.
• Current CPR per assigned area(s) may be required.
• Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.
• Excellent organizational skills, detail-oriented, a self-starter, possess critical thinking skills and be able to set priorities and function as part of a team as well as independently.
• Excellent verbal and written communication skills including the ability to communicate effectively with various audiences.

Job Specific Duties:

• As applicable to assigned area(s); Addresses identified support and social needs of patients including, but not limited to: trauma, palliative care, comfort care/end of life patients, patients with substance use disorder, patients with complex social situations, patients with active psychiatric and/or behavioral concerns, situations with Guardianship and other legal issues impacting health and recovery; Supports patients and families in making difficult decisions related to hospital stay and discharge.
• Exhibits attentiveness of risk for readmission and works with the interdisciplinary team across the healthcare continuum to address social determinants of health that may impact the discharge planning process. Keeps the patient and identified support person(s) engaged in all aspects of planning.
• As applicable to assigned area(s); Partners with appropriate stakeholders across the healthcare continuum to identify social barriers to discharge; Acts as an expert regarding community resources, healthcare needs impacting discharge plan and social barriers to discharge; Remains mindful of registration status and payer requirements as they relate to discharge options in order to fully support patients and families in making informed healthcare decisions.
• Explores and communicates solutions and recommendations to social barriers impacting healthcare with appropriate stakeholders Seeks input from the multidisciplinary team and remains aware of the discharge plan. Completes thorough and accurate documentation in the patient's medical record.
• As applicable to assigned area(s); Performs as an active member of the healthcare team making early referrals and communicating thoroughly with post-acute partners, family members, and patients; Operates from a person-in-environment framework and strength-based perspective; Exhibits strong, professional communication skills and ensures available community connections are made prior to discharge.
• Exhibits knowledge and skills necessary to provide for the physical, psychological, and cultural needs of the patient. Advocates for clients' rights to self-determination, confidentiality, and access to supportive services and resources, and appropriate inclusion in informed decision-making that affects health and well-being.
• Annually completes one (1) organization-wide teaching event or one (1) department-wide training session specific to Social Work.
• In collaboration with leadership, identifies and assumes responsibility of one (1) existing or needed Case Management policy that is specific to Social Work, to review and update annually.
• Consistently reflects ownership and professionalism towards Care Coordination. Identifies areas in need of improvement and serves an active role in developing solutions. Exhibits the Organization's Core Values to both internal and external customers.
• Responds to, and provides direction in, a changing workload in a positive and professional manner.

The above essential functions are representative of major duties of positions in this job classification. Specific duties and responsibilities may vary based upon departmental needs. Other duties may be assigned similar to the above consistent with knowledge, skills and abilities required for the job. Not all of the duties may be assigned to a position.

Logan Health takes great pride in offering its employees a comprehensive benefits package that includes:

• Health, Dental, and Vision insurance
• 401(k) with generous matching
• Employer-provided life insurance
• Voluntary life and disability insurance options
• Critical Illness and Voluntary Accident options
• Employee assistance program (EAP)
• FSA
• Free parking
• Paid time off, Holiday pay, and Illness bank
• Employee referral program
• Tuition Reimbursement Program
• Employee Wellness Program that includes wellness coaching, classes, wellness incentives and more
• Logan Health Fitness Center - Waived registration fee and 1/2 off monthly membership dues

Shift: Day Shift - 10 Hours (United States of America)

Schedule: Full-time, 40 hours per week (10-hour day shifts). Shifts are variable and typically are between the hours of 9:00 a.m. - 7:00 p.m. Monday - Friday. This position may also require alternating weekend shifts. Logan Health operates 24 hours per day, seven days per week. Schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed.

Notice of Pre-Employment Screening Requirements

If you receive a job offer, please note all offers are contingent upon passing a pre-employment screening, which includes:

• Criminal background check
• Reference checks
• Drug Screening
• Health and Immunizations Screening
• Physical Demand Review/Screening

Equal Opportunity Employer

Logan Health is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability or any other basis protected by applicable law. If you require accommodation to complete the application, testing or interview process, please notify Human Resources.