Customer Support Specialist/Coordinator

Customer Operations CoordinatorWappingers Falls, NY | On-Site | Monday-Friday |Contract-to-HireLooking for anopportunity to build a long-term career with a stable company?We're seeking a Customer Operations Coordinator to support customer accounts, order processing, reporting, and day-to-day business operations. This role is ideal for someone who enjoys helping people, solving problems, staying organized, and working in a professional office environment.Paid training is provided, and no industry-specific experience is required. Candidates with experience in customer service, administration, retail leadership, banking, office support, hospitality, or recent college graduates are encouraged to apply.What You'll DoServe as a primary point of contact for customer inquiries via phone and emailCreate and process customer quotesEnter customer orders and ensure information is accurate and completeGenerate and maintain reports using Excel and internal systemsResearch and resolve customer issues from start to finishPartner with internal departments to ensure timely customer supportMaintain accurate records in Salesforce and other company systemsSupport various operational and administrative projectsWhat We're Looking ForCustomer service, administrative support, retail, banking, hospitality, or office experienceStrong organizational and problem-solving skillsExcellent attention to detailAbility to manage multiple tasks and prioritiesProficiency with Microsoft Office (Outlook, Word, Excel)Strong communication skills, both written and verbalProfessional, dependable, and team-oriented attitudeComfortable learning new systems and processesPreferred ExperienceOrder entry or order processingQuoting or pricing supportCRM software experience (Salesforce, Microsoft Dynamics, etc.)Customer support or client services experienceScheduleTraining Period (First 90 Days)Monday-Friday8:30 AM - 4:30 PM35-hour work weekNo nights or weekendsAfter Training they are looking for someone who can work and a shift between the hrs of 8am to 8pm. Why People Like This OpportunityPaid training providedEntry-level friendlyLong-term contract with strong potential for permanent hireConsistent Monday-Friday scheduleProfessional office environmentCareer growth opportunities within the organizationExposure to operations, customer support, reporting, and business processesStable company with opportunities to move into other departments over timeJob Type & LocationThis is a Contract to Hire position based out of Wappingers Falls, NY.Pay and BenefitsThe pay range for this position is $19.00 - $19.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)Workplace TypeThis is a fully onsite position in Wappingers Falls,NY.Application DeadlineThis position is anticipated to close on Sep 25, 2026.About TEKsystemsWe're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.Job SummaryJob number: JP-006295252Profession: Helpdesk/Desktop