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Bilingual Customer Service Representative

$43k - $46k

Creative Financial Staffing

Job title: Bilingual Customer Service Representative
Location:
On-site in Tallmadge, OH
Schedule:
Monday-Friday
Salary:
$43,000 - $46,000 depending on experience


Why This Opportunity Stands Out:


  • Manufacturer and distributor that focuses on delivering exceptional service to support distributor success

  • Believes strong service builds trust and leads to shared growth and achievement

  • Your voice matters-ideas are encouraged and valued

  • Flexible, supportive work culture

  • Opportunity to grow and take on more responsibility over time

Key Responsibilities (Bilingual Customer Service Representative):
  • Communicate with customers via phone, email, and chat in both Spanish and English

  • Assist with product/service questions, order issues, billing inquiries, and general support

  • Handle and resolve customer complaints with empathy and professionalism

  • Maintain accurate records of customer interactions and transactions

  • Collaborate with internal departments to ensure customer needs are met

  • Stay up-to-date on company products, services, and policies

Qualifications (Bilingual Customer Service Representative):
  • Fluent in Spanish and English (spoken and written)

  • Previous customer service experience preferred

  • Strong communication and problem-solving skills

  • Proficient with basic computer applications and CRM systems

  • Ability to multitask and manage time effectively

  • High school diploma or equivalent (college degree a plus)


For immediate and confidential consideration reach out to me, Kelley McEndree, at View email address on click.appcast.io .

EB-1863445174
Vacancy posted 4 days ago
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