Pharmacy Technician

Pharmacy Technician

We are seeking an experienced Pharmacy Technician to support a busy pharmacy operation by accurately processing prescriptions, handling insurance billing, and delivering excellent customer service. This role is ideal for someone who enjoys helping customers, resolving insurance questions, and working in a fast-paced, collaborative environment.

Responsibilities

• Enter and process prescription information accurately and in a timely manner.
• Assist with prescription filling and preparation according to pharmacy procedures and regulatory standards.
• Process billing and insurance information for prescriptions, ensuring accuracy and completeness.
• Contact insurance providers to resolve coverage and billing questions and help customers understand their options.
• Provide professional, courteous customer service over the phone and at the pharmacy counter.
• Answer customer questions and help resolve issues related to prescriptions, insurance, and billing.
• Support day-to-day pharmacy operations as needed to maintain an efficient and organized workflow.

Essential Skills

• Active pharmacy technician certification (e.g., CPhT).
• Washington State Pharmacy Technician License.
• Minimum of 1 year of pharmacy experience.
• Minimum of 1 year of customer service experience.
• Strong knowledge of prescription processing and pharmacy workflows.
• Working knowledge of insurance processes related to pharmacy benefits and prescription coverage.
• Ability to communicate clearly and professionally with customers, colleagues, and insurance providers.
• Attention to detail and accuracy in data entry and documentation.

Additional Skills & Qualifications

• Proven track record of delivering high-quality customer service.
• Experience resolving insurance-related questions and issues for pharmacy customers.
• Comfort with solution-oriented problem solving in a fast-paced environment.
• Ability to work collaboratively within a larger pharmacy team.
• Strong organizational skills and the ability to manage multiple tasks efficiently.

Work Environment

This role operates within a busy, team-oriented pharmacy environment that includes a staff of approximately six pharmacists and fourteen pharmacy technicians. The typical work schedule is Monday through Friday from 8:30 a.m. to 5:30 p.m. Team members work closely together to manage a high volume of prescriptions while maintaining accuracy, efficiency, and a strong focus on customer service.

Job Type & Location

This is a Contract to Hire position based out of Spokane, WA.

Pay and Benefits

The pay range for this position is $23.00 - $24.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Spokane, WA.

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email View email address on click.appcast.io for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.