Server

Description

Mt. Bachelor Assisted Living and Memory Care, a Brightwater community, is seeking a knowledgeable Server with experience in customer service and/or senior living. We are proud to offer the highest quality engagement, dining, and health support services, and a team that truly cares for our residents. We are always looking for compassionate, teamwork-oriented professionals to join our team. Every team member in a Brightwater community embodies the mission of our company: to inspire hope and enhance the lives of our residents through the creation of an unparalleled experience.

*Please note that this position is not eligible for tips due to the nature of restaurant service within senior living*

Position Summary:
Each team member at Brightwater is responsible for assisting their department in striving to meet or exceed the standards of excellence that have been set. Provide exceptional service to all residents, guests and coworkers by performing essential duties effectively and efficiently. Serve meals to residents in an efficient, courteous and friendly manner, all the while holding up Brightwaters standard and expectations.

If you are looking for a meaningful role with purpose and the opportunity to make a difference in the lives of seniors, then we want to hear from you. Please apply for our Server role today!

Duties & Responsibilities:

• Maintain resident, employee, and community information in strict confidence (with community management or other employees as necessary).
• Responsibilities for Lunch and Dinner:
• Assure menu holders are clean, correct menu is in menu holders, and placed on table.
• Set tables for next meal.
• Assist with bussing tables after first course served and at end of meal.
• Clean and sanitize tables and chairs.
• Sanitize placemats and set on tables.
• Spot clean and vacuum carpet.
• Clean table and chair legs (monthly).
• Prepare server station for lunch and supper.
• Serve fresh bread in basket per assigned meal.
• Serve lunch and dinner
• Greet residents (and visitors if applicable) at table before taking orders or serving.
• Politely and efficiently take meal orders and deliver them to kitchen.
• Assure adaptive equipment is present for residents who require it.
• Serve beverages, cereals, soups, salads, meals, and desserts.
• Complete side duties, such as adding sugar and creamer packets, cleaning beverage center, etc.
• Perform housekeeping and laundry duties as assigned.

Requirements

• Demonstrate ability to communicate effectively, both verbally and in writing.
• Maintain Smart Choice certificate/permit.
• Maintain food handlers permit.
• Maintain any other certifications as required by state or provincial regulations.
• Ability to remain calm when confronted with angry guests.
• Ability to operate P.O.S. computer, make correct change, process credit card transactions and balance at the end of shift.