Inside Sales Associate

Seven Starling is revolutionizing women's behavioral health through our clinically-validated virtual care platform. As a venture-backed, rapidly scaling startup at the forefront of maternal healthcare innovation, we've developed a groundbreaking clinical model that combines specialized therapy, peer support, and medication management to effectively treat perinatal mood disorders. Our approach delivers exceptional results — 90% of patients experience clinically significant symptom improvement. We've established strategic partnerships with leading health plans including UnitedHealthcare, Cigna, Blue Cross Blue Shield, and Aetna, plus a growing network of OBGYN clinics nationwide, positioning us for accelerated growth in the $50B+ women's behavioral health market. About the role The Inside Sales Associate is a fully virtual/remote role that operates alongside the field-based Practice Partnership Manager (PPM) team. Where PPMs own in person, geography based territories, this role owns a book of non-PPM owned accounts and is responsible for engaging and growing that portfolio remotely. This person is also a flex resource for the broader Sales & Partnerships team: warming up new markets ahead of a PPM hire, securing and scheduling meetings for PPMs, and covering territories when a PPM is out. What you'll do - Own and grow a virtual book of business — engage non-PPM owned accounts that are organically referring or under referring, with the goal of increasing referral volume and consistency. - Virtual selling & relationship building — build trust with OBGYN practices (physicians, office managers, referral coordinators, front desk) entirely over phone, email, and video; understands how to run a "total office call" without being in the room. - CRM & lead management — maintain clean CRM records, manage and respond to incoming leads promptly, and record activity and KPI’s promptly. - Referral triage & attribution — review all incoming S&P team referrals to determine source and attribution, and use that triage to identify outreach opportunities for your book of business as well as the entire S&P team (e.

g. , which staff member to engage, how account heard of and referred to Seven Starling, what follow up is most effective). - S&P team resource management - Manage and maintain S&P resource center, collateral, and marketing hub. Assist the PPM team with material orders and shipping when needed and update approved marketing resources. - Opportunity identification & prioritization — analyze the book of business to identify and quantify opportunity (e. g. , accounts with rising referral trends, dormant accounts, high-potential but under-engaged practices) and prioritize time accordingly. - Creative engagement pathways — design and run virtual engagement motions (email cadences, virtual meetings,, phone check-ins, webinars) tailored to account tier and trajectory, since this role can't rely on in person meetings. - New market Launch and support — warm up new/pre-launch markets ahead of a PPM being hired; help build initial pipeline and relationships remotely so the incoming PPM has a running start. - PPM team support — Assist with sales operations support including scheduling meetings and lunches for PPMs, help manage their CRM hygiene where needed, and cover a PPM's territory (virtually) while they are out (PTO, leave, transition periods). Assist with data projects, tool and dashboard management, and progress reporting for Sales Ops lead.