Shipping and Order Processing Associate

Job Description

Job Description

Join our team as a Shipping and Order Processing Associate! H elp ensure every customer order leaves our facility accurate, complete, and ready to go! If you’re dependable, detail-oriented, and enjoy staying active, this could be the opportunity for you.Summary/Objective

The Order Processor plays a vital role in Being the Partner that Helps Our Customers’ Business Grow . This position ensures that every order leaving the distribution center reflects the quality, accuracy, and care that defines our products and our brand. As the last line of review before a shipment reaches the customer, this role safeguards the integrity of our products and helps ensure reliable, on-time, and high-quality delivery experience. By upholding safety, accuracy, and productivity standards, the Processor contributes directly to customer satisfaction and the continued growth of our business.

The Processor is responsible for packing finished goods into shipping containers, generating shipping labels and related documents, and verifying that all outbound orders are complete and accurate. This role supports company safety, quality, and productivity goals.

Essential Functions

• Examine and route outgoing ground shipments (e.g., FedEx); ensure containers are damage-free.
• Report inventory concerns or shortages to the supervisor and Command Center.
• Conduct quality inspections to ensure order accuracy and product condition.
• Review packed goods against the order documentation, ensuring they match the order number written on the packages.
• Gather and record weights and dimensions for data entry in shipping software.
• Enter package data and verify customer information in the shipping system.
• Print and include packing lists in shipments.
• Seal, label, and place outgoing containers on conveyor or roller systems.
• Immediately report defective materials, damaged goods, or unsafe conditions to supervisor.
• Maintain adequate supply of shipping materials as needed to ensure continuous workflow.
• Keep the work area and equipment clean and orderly; follow safety regulations.
• Assist in other warehouse functions as needed, including receiving, inventory counts, or returns processing.
• Perform other duties as assigned.

Competencies

• Humility: Puts the needs of others before self and shows modesty in work.
• Results Orientation: Demonstrates a strong work ethic, overcomes challenges, and delivers on commitments.
• Customer Focus: Meets the expectations and requirements of internal and external customers.
• Decision Making & Judgment: Makes informed and timely decisions considering all relevant information.
• Technical Expertise: Learns and applies computer-based shipping systems effectively.
• Communication: Listens actively, communicates clearly, and receives feedback constructively.
• Professionalism: Handles issues directly, persists through difficulties, and manages stress effectively.
• Dependability/Reliability: Fulfills commitments and completes work accurately and on time.
• Quality Orientation: Pays attention to detail and ensures high-quality work at every step.

This description reflects management’s assignment of essential functions; it does not proscribe or restrict the tasks that may be assigned.

Work Environment

The employee is frequently exposed to moving mechanical parts, vibration, fumes, or airborne particles. Work conditions vary with outdoor temperatures due to open loading dock areas. Personal protective equipment (PPE), such as gloves and steel-toed footwear, is required.

Physical Demands

This role requires frequent standing, walking, bending, kneeling, crouching, and climbing. Must be able to lift and move up to 50 pounds unassisted. Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Position Type/Expected Hours of Work

This is a full-time, first-shift position. Normal hours are 8:30 AM – 5:00 PM. During peak seasons (fall/early winter), the shift may extend to 8:00 AM – 6:00 PM. Flexibility to work overtime or occasional weekends during peak demand periods is required.

Travel

No travel is expected for this position.

Required Education and Experience

• High school diploma or GED equivalent.
• Ability to read and write English fluently.
• Able to measure and enter shipping data into system.
• Prior warehouse experience.
• Basic computer literacy.
• Exceptional attention to detail.
• Preferred: Experience using a Warehouse Management System (WMS) and/or RF scanner. Forklift certification or ability to obtain within 60 days preferred.

AAP/EEO Statement

Olympia Chimney Supply Holdings, LLC and its subsidiaries, Copperfield Chimney, and

Olympia Chimney and Venting, are Equal Opportunity Employers. We value diversity and

inclusion and are committed to providing a workplace free of discrimination and harassment.

Other Duties

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities. Duties, responsibilities, and activities may change at any time with or without notice.