IT Support Specialist Jr (Apprenticeship)

About the Role SnapIT Solutions is seeking an enthusiastic Entry-Level IT Support Assistant to join our internal IT team in OverlandPark, KS. This position offers an excellent opportunity to start your career in IT and gain hands-on experience in adynamic environment. Job Responsibilities Provide technical assistance and support for computer systems, hardware, and software Answer users' questions and address their technical issues promptly and professionally Train users on basic system and computer functions Resolve IT-related issues in a timely manner Collaborate with the overall IT team to ensure efficient system operations Contribute to maintaining and improving IT support processes Eligibility Requirements Strong interest in pursuing an IT career Excellent communication skills, both verbal and written Ability to explain technical concepts to non-technical users Good problem-solving skills and attention to detail Basic understanding of computer systems, hardware, and software Customer service-oriented mindset Ability to work well in a team environment Desired Qualities Enthusiastic about learning new technologies Patient and empathetic when dealing with user issues Adaptable to changing technical environments Self-motivated with a proactive approach to problem-solving Salary & Benefits $18-$21 / hour salary commensurate with experience Benefits may include health insurance and professional development opportunities Location Overland Park, KS This entry-level position is perfect for individuals looking to kickstart their IT career. As a vital part of our IT team,you'll have the opportunity to learn, grow, and make a significant impact on our organization's technologicaloperations. Join our team and help shape the future of IT support! Equal Opportunity Employer SnapIT Solutions is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants regardless of race, color, religion, gender, gender identity, age, national origin, disability, parental or pregnancy status, marriage and civil partnership, sexual orientation, veteran status, or any other characteristic protected by law. Reasonable accommodations will be made to meet the requirements of the Americans with Disabilities Act and will be provided as requested by candidates taking part in all aspects of the selection process. Department SPRNT® Lab Locations Overland Park, KS SnapIT Solutions