Leasing Agent

Leasing AgentMeritus is comprised of a committed team of commercial and multi-family management professionals that take great pride in being stewards of the built environment, operating assets efficiently, and providing an outstanding tenant experience.As a leasing agent, you will be the face of Meritus, responsible for attracting and retaining tenants for our portfolio of properties. You will play a vital role in ensuring these properties are fully occupied and tenants are happy with their experience with Meritus.What you'll do includes but is not limited to:Conduct property tours and showcase available units to prospective tenantsRespond to inquiries from potential tenants and provide information about the propertyProcess rental applications, including conducting background and credit checksPrepare lease agreements and ensure all necessary paperwork is completed accuratelyCollect rent payments and maintain tenant records in a CMMS (Computerized Maintenance Management System)Coordinate move-in and move-out inspections with tenantsAddress tenant concerns and maintenance requests in a timely mannerAssist with property maintenance, including scheduling repairs and coordinating with vendorsUtilize phone etiquette to handle incoming calls and provide excellent customer serviceUpsell additional services or amenities to current and prospective tenantsMaintain positive relationships with tenants to ensure high levels of tenant satisfactionPlease note: this position requires frequent commuting between propertiesQualifications:Strong leasing and sales skills and backgroundProficient in using CRM and Yardi Voyager software for property management tasksAdministrative skills for handling lease agreements, rental applications, and other documentationExcellent customer service skills to effectively communicate with tenants and address inquiries or concernsKnowledge of property maintenance procedures to coordinate repairs and ensure a well-maintained propertyAbility to upsell additional services or amenities to enhance tenant experienceCustomer relationship management skills to build positive relationships with tenants and address their needsCompany Benefits:Medical, Dental and Vision insuranceEmployee rent discountsPaid time off/HolidaysRetirement planEmployee Assistance ProgramOther voluntary insurance programs