Claims Processor

Claims ProcessorBe part of a team where every day you make a difference! We are looking for a new Claims Processor who will provide exceptional customer service.As a Claims Processor, you will take the first reports of accidents and initiate the claims investigation process. This position is the front line of our claims department and is crucial in setting the tone for fulfilling our promise of providing exceptional service to our insureds. You will use your independent judgment and communication skills to obtain information about losses, determine if coverage exists, and assign cases to an adjuster. We provide you a personalized training program, a secure, friendly, and challenging work environment, plus excellent wages.This position is eligible for a hybrid schedule after training. Training schedule will be Monday-Friday 8:30am-4:30pm, length to be determined by the manager.Hybrid Schedule Openings:Wednesday 9am – 6:30pmThursday - Saturday 9am-7pmWednesday - Friday 7am-5pm, Saturday 7am-4:30pmMinimum Requirements:High school diploma or equivalent.Six years of experience in an office environment and/or customer service role preferred.Strong attention to detail and the ability to prioritize tasks.Track record of dependability and sound decision-making.Your Future Starts Here: Benefits That Support Your LifestyleCompetitive CompensationGenerous paid time off and paid company holiday scheduleMedical, Dental, Vision, Life, Long-Term Disability, Company Match 401(k), HSA, FSAPaternal Leave, Adoption Assistance, Fertility and Family Planning Assistance, Pet Insurance, Retail Discount ProgramsCommunity volunteer opportunitiesWellness programs, gym subsidies, and support for maintaining a healthy lifestyleScholarships for dependents and tuition reimbursement to further your educationCompany paid continuing education and monetary awards for professional developmentOpportunities for a hybrid work schedule (three days in the office, two days remote)Who We AreAt Great West, an Old Republic Company, we are dedicated to serving the people and businesses that keep America moving. As one of the nation's leading providers of insurance solutions for the trucking industry, we partner with drivers, fleets, agents, and customers to deliver exceptional service, innovative solutions, and trusted expertise. Our success is built on the strength of our employees, with more than 1,200 professionals working across the country who are committed to integrity, collaboration, and making a difference every day.We believe that great people build great companies. That's why we foster a culture where employees are valued, supported, and empowered to grow both personally and professionally. Whether you're helping customers, supporting business operations, or supporting your team, your contributions matter. If you're looking for a career with a stable, respected organization that prioritizes customer service, teamwork, continuous learning, and employee well-being, we invite you to join Great West as we help keep the nation's economy moving forward, one mile at a time.To learn more about Great West, please visit West is an Equal Opportunity Employer