IT Field Technician

Hogsalt is looking for a full time IT Field Technician to join our team! As the IT Field Technician, you will be providing on-site support by installing, maintaining, and troubleshooting hardware, software, and networks at our restaurant locations. We offer a full suite of benefits, including partially subsidized medical, dental, vision, life insurance, a 401(k) program, commuter benefits, dining discounts and rewards, and vested paid time off! Experience & Qualifications: Minimum of 2-3 years of IT experience Experience with Unifi and Cisco Meraki Networking is preferred Valid driver’s license and personal vehicle required Able to be onsite 5 days a week and available for weekend on call shifts Experience with TOAST POS is preferred Duties & Responsibilities: Physically install, mount, and configure workstations, POS terminals, printers, scanners, and peripheral devices. Perform on-site cabling work, including running cable when required, labeling cables, patch panels, and network drops. Diagnosing and resolving hardware, software, and network problems Provide ongoing IT support and training across various disciplines to all members of the organization Provide "night and weekend" emergency on call availability. Participate in the overall maintenance of existing software and hardware solutions Maintain and coordinate communication with Third Party Integrations Manage user accounts, permissions, and access rights for various systems (e.g., Active Directory, cloud services). Set up, maintain, and troubleshoot network infrastructure components (e.g., Wi-Fi access points, switches, firewalls). Be comfortable with networking installation and tools as well hands on troubleshooting (pulling cat6 cable, terminating cables, testing for faults, etc) Manage and maintain inventory of IT assets, including hardware and software licenses. Assist with system upgrades, patches, and deployment projects. Ensure compliance with data security and privacy policies. #J-18808-Ljbffr