Entry Level Insurance Account Specialist (Bilingual Spanish Preferred - Will Train) - Germain Insurance

Account Specialist

Germain Automotive Partnership consists of state-of-the-art Sales, Service and Insurance facilities in Ohio, Florida, and Michigan. Germain Automotive Partnership offers a wide range of automotive products and services, including new and used vehicles, vehicle maintenance and repair services, vehicle parts and various insurance policies. Our family of great employees has helped Germain Automotive Partnership grow and expand throughout the years by providing world class customer service repeatedly. Germain Automotive Partnership is privately held and a well-respected dealership group.

The Account Specialist will assist the Account Executives by calling on prospective leads to set scheduled appointments. The Appointment Scheduler will work directly with the Sales Consultants, Finance and Insurance managers of the car dealership, to gather information on car buyers. This person will follow up with clients on missed or canceled appointments.

Daily Responsibilities:

• Make outbound calls to prospective customers.
• Enter quoting information into the database.
• Manage leads given to by the Auto Sales team.
• Communicate with the Finance and Insurance department.
• Identify what market is best for customers.
• Solve minor software issues.
• Communicate with Sales and Service team.
• Qualify leads based upon criteria set by management.
• Perform administrative tasks.

This is a full-time position that will pay $20.00 hourly plus monthly bonuses. Commission possible if licensed.

Germain Insurance is proud to offer the following benefits for our employees:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401K
• Life Insurance
• Short and Long-term Disability Insurance
• Monday through Friday work schedule.
• Will pay to get your insurance license.

Germain Automotive Partnership is an Equal Opportunity Employer and does not discriminate against applicants or employees for employment on the basis of an individual's actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, actual or perceived gender, genetic information or any other status protected by applicable federal, state, or local law.

Qualifications:

• Insurance experience is helpful but not required.
• Previous customer service experience is required, preferably over the phone.
• Champion of a team environment
• Highly skilled with Microsoft Office
• Above-average typing skills
• Task-oriented and organized.
• Above average communication competencies.
• Bilingual preferred