Ryan Field Club Supervisor
Compass Group
Ryan Field Club Supervisor
Ryan Field is seeking a passionate, hospitality-driven Ryan Field Club Supervisor to oversee luxury service within our premium clubs, suites, and VIP hospitality areas. This role plays a critical leadership role in creating memorable guest experiences by leading team members, ensuring exceptional service standards, and maintaining seamless operations during events. At Ryan Field, we are building a world-class game day and event experience. This role is instrumental in creating memorable moments for guests, donors, season ticket holders, sponsors, and visitors.
Essential Responsibilities
- Deliver exceptional hospitality and service standards throughout premium clubs, suites, and VIP spaces.
- Serve as a visible leader and point of contact for guests.
- Foster a culture of hospitality and service excellence.
- Anticipate guest needs and enhance the premium experience.
- Supervise and support premium hospitality staff during events.
- Conduct pre-event briefings.
- Provide coaching, feedback, and recognition.
- Oversee event-day operations.
- Coordinate with catering, operations, security, and facilities teams.
- Monitor staffing levels and deploy staff effectively.
- Maintain cleanliness and presentation standards.
- Escalate complex issues when appropriate.
- Ensure compliance with venue policies and alcohol service regulations.
- Maintain a safe environment for guests and team members.
Qualifications
- Minimum 1.5 to 2 years of leadership or supervisory experience in hospitality, guest services, food and beverage, hotels, events, entertainment, or a related field preferred
- Strong communication and customer service skills.
- Availability for evenings, weekends, holidays, and event-based schedules.
- Bachelor's degree in Hospitality Management, Business, Sports Management, or related field preferred.
- Experience in premium hospitality, luxury hotels, clubs, suites, stadiums, arenas, conventions, or special events preferred
- Food and beverage operations experience preferred.
Apply to Levy today!
Compass GroupVacancy posted 3 days ago
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