Fall 2026: Community Manager Co-op, Social Media & Online Engagement (July to December)

About Us SharkNinja is a global product design and technology company with a diversified portfolio of 5‑star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by the two trusted global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another, driving significant growth and market share gains. Headquartered in Needham, Massachusetts, the company employs more than 4,100 associates and sells its products through key retailers, online and offline, and distributors worldwide. Work Period July 2026 to December 2026 Location & Schedule This is a full‑time, 40‑hour‑per‑week position with a minimum of 3 days per week onsite in Needham, MA. The remaining days are worked remotely. There is no relocation or housing assistance for this position. Early Edge Experience Designed for early‑career talent, this program provides exposure to meaningful projects and tasks that sharpen skills. You’ll benefit from professional development opportunities, community events, and connections that enrich your experience. The program culminates in an opportunity to showcase your contributions to SharkNinja leaders. This Role As a Community Manager Co‑op, Social Media & Online Engagement, you will be the primary liaison between the brand and its community of customers, followers, and enthusiasts. Your responsibilities include nurturing relationships, facilitating discussions, and fostering a positive community environment. The ideal candidate is passionate about the brand, highly communicative, and adept at building and maintaining relationships. Responsibilities Implement a community engagement strategy to grow and nurture online communities across various platforms, including social media, forums, and online groups. Actively monitor and respond to community feedback, inquiries, and discussions in a timely and professional manner, representing the brand voice and values. Cultivate and maintain relationships with community members, influencers, and brand advocates to foster loyalty and advocacy. Create and curate engaging content—posts, polls, contests, and events—to stimulate interaction and participation within the community. Collaborate with cross‑functional teams—marketing, customer support, and product development—to gather insights and feedback from the community and advocate for their needs and preferences. Identify and leverage opportunities for user‑generated content, testimonials, and case studies to showcase the value and impact of products or services. Monitor community trends, sentiment, and engagement metrics to measure the effectiveness of community initiatives and inform future strategies. Stay informed about industry trends, best practices, and emerging technologies related to community management and social media. Attributes & Skills Education: Current student in the third year or beyond of a bachelor's program, currently enrolled in a master’s program, or has graduated within the past year. Must be able to work a full‑time, 40‑hour‑per‑week schedule with a minimum of 3 days per week onsite in Needham, MA. Excellent written and verbal communication skills, with the ability to communicate effectively with diverse audiences and adapt to various communication styles. Strong interpersonal skills and the ability to empathize with community members, address concerns, and resolve conflicts diplomatically. Proficiency in social media management and analytics tools. Creative thinking and problem‑solving abilities, with a proactive and results‑driven mindset. Passion for the brand and industry, with a genuine interest in building relationships and fostering community engagement. Ability to work independently and collaboratively in a fast‑paced, dynamic environment. Embodies SharkNinja’s success drivers: Rarely Satisfied – Adopt a “no delays” mentality in delivering against market needs/timing. Progress over Perfection – Make quick, daily progress and continuously adapt to achieve results rather than requiring perfect planning. Details Make the Difference – Coordinate timelines and deliverables to ensure accuracy and consistency across all consumer‑facing materials. Winning is a Team Sport – Develop strong cross‑functional relationships. Communicate for Impact – Strong communication skills and ability to deliver effective presentations to all levels of management. Salary and Compensation Hourly Pay: $27–$35 USD. Pay may vary based on geography/market, skills, education, experience, and other qualifications. Benefits Medical insurance, health savings account with company contribution, sick time, company holidays, employee product discount, product testing opportunities, referral bonuses, and more. Candidate Privacy Notice For candidates based in all regions, please refer to the Candidate Privacy Notice. For candidates based in China, please refer to the Candidate Privacy Notice. For candidates based in Vietnam, please refer to the Candidate Privacy Notice. Equal Opportunity Employment We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation or local law. SharkNinja will consider reasonable accommodations consistent with legislation and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at View email address on click.appcast.io. #J-18808-Ljbffr Ninjakitchen