Customer Service Representative
Shotgun
Job purpose Under the direct supervision of the Customer Service Lead, this position will perform diversified duties that support the customer and product services department. This position supports the existing product lifecycle, internal/external customers, and provides excellent customer service throughout the organization. Duties and responsibilities
- Able to function in a fast-paced environment with the ability to handle multiple tasks concurrently.
- Communicate with internal/external customers as they call/email/fax and provide information as requested.
- Provide internal/external customer support for existing products, answer questions, follow up on action items, and track information as needed.
- Partner with Shipping Department and provide support for all orders on hold/backordered, process exception reports, and freight claims.
- Record product manufacturing defects, look for trends and propose solutions to management as needed.
- Provide customers with product function, usage, and other information as needed.
- Provide Return Goods/Merchandise Authorization forms as needed.
- Maintain accurate and complete product information.
- Support Order Entry as needed (Assist sales department when necessary).
- Provide support for Sales, Marketing and Accounting teams (Some travel required).
- Support distributors, dealers and RSM's with any parts or service needs.
- Provide any other support as needed/assigned.
- Other duties as assigned by Customer Service Manager.
- Participate in LEAN events as requested and look for ways to reduce waste and improve efficiencies.
- High School Diploma
- 2 years' experience in customer service/ sales/marketing function
- Excellent communication skills - oral/written.
- Proficiency with Microsoft office - excel, word, power point.
- Team Player - able to work with all levels of the organization
- Firearm knowledge a plus
- Must be able to move, lift, transport items at minimum of 20 lbs.
- Must be able to consistently operate a computer/office productivity machinery i.e., calculator, copy machine, printer for a minimum of 6 hours per day.
- Must be able to remain stationary for a minimum of 2 hours per day.
- Must be able to detect and correct errors on paper/screens.
- Must be able to communicate and exchange information with other members of the organization verbally, nonverbally, and in writing.
- Must be able to move throughout the facility and office area to access file cabinets, office equipment, plant machinery, and other office areas as needed.
- Management reserves the right to assign or reassign duties and responsibilities to this job at any time.
- This job description reflects management's assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned.
- This job description is subject to change at any time.
- Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
- Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.
- Experience with Lean Manufacturing or willingness to learn and participate in Lean Manufacturing processes or activities
Vacancy posted 13 hours ago
Similar jobs that could be interesting for youBased on the Customer Service Representative in North Haven, CT vacancy
$24 per hour
...Customer Service Representative Make a difference. As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction. You will interact with customers on an ongoing basis, entering orders, handling...SuggestedHourly payFull timeMonday to FridayFlexible hoursShift workNight shiftGraybar
Wallingford, CT4 days ago$29 per hour
...Customer Service Representative Provides customer service and sales support to the supplier base and internal company end-users. Customer Service Representative Up to $29.00 per hour 1st Shift Are you the type of person who jumps in wherever needed, takes ownership, and...SuggestedHourly payContract workWork at officeLocal areaDay shiftthyssenkrupp
Wallingford, CT1 day ago- ...you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional...SuggestedStart working todayLocal areaFlexible hours
U-Haul
Hamden, CT3 days ago $19 per hour
...Job Description Ultimate Staffing is looking for great Customer Service Representatives to work in a call center environment. We service many clients in a broad variety of industries that are in need of strong Customer Service Representatives. A successful candidate...SuggestedWeekly payWork at officeLocal areaUltimate LLC
Hamden, CT4 days ago- ...Graybar - - Responsibilities: Enter orders and handle customer requests in a timely, professional manner; Interact with customers on inbound... ...and written communications; Promote and sell Graybar goods and services on inbound calls; Provide support on product selection and...Suggested
Graybar
Wallingford, CT2 days ago - ...Customer Service Representative The Customer Service Representative is responsible for supporting the Medicare Appeal process by answering incoming telephone calls, resolving customer questions, complaints and requests adhering to internal policies and procedures and...Work at office
Hire Talent
North Haven, CT1 day ago - ...Inside Sales Representative ASG Information Technologies is seeking a sharp, driven Inside Sales Representative to join our growing team... ...to become a key contributor in a respected IT Managed Services firm that values integrity, excellence, and long-term client...
$25 per hour
[Patient Service / Remote] - Anywhere in U.S. / Up to $25-hr / Health-Dental-Vision-Life-Disability / HSA-FSA / Retirement... ...32 days-yr Personal-Holidays-Sickness - As a Healthcare Customer Service Representative, you will: Provide exceptional customer service to patients...Immediate startRemote workUniversity Physicians
Hamden, CT3 days ago- ...Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home! We service union and association members by matching clients to the products...Weekly payFull timeLocal areaRemote workWork from home
Zuzick & Associates
Hamden, CT3 days ago $35k - $50k
...Customer Service Representative - State Farm Agent Team Member Full Time in North Haven, CT Responsive recruiter Replies within 24 hours Benefits Simple IRA License reimbursement Bonus based on performance Competitive salary Opportunity for advancement Paid time off Training...Full timeFor contractorsChrisraffone
North Haven, CT2 days ago$65k
...Aerotek Sales Development Representative Aerotek is an operating company within Allegis Group... ...and specialize in staffing and services solutions in manufacturing, logistics,... ...Identify, develop and manage new and existing customer relationships by leveraging resources...Hourly payFor contractorsInternship$35k - $65k
...Account Representative - State Farm Agent Team Member Full Time in North Haven, CT, 06473 Replies... ...to our daily business operations and customers’ success. You grow our agency through... ...proactively marketing relevant products and services. Grow your career as you better your...Full timeFor contractorsPlanwithmfon
North Haven, CT18 hours ago$35k - $50k
...Customer Service Representative - State Farm Agent Team Member As a Customer Service Representative - State Farm Agent Team Member with Chris Raffone - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful...For contractorsChris Raffone - State Farm Agent
North Haven, CT2 days ago$45k - $70k
...Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful customer... ...our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive...For contractorsWork at officeCraig Tracz - State Farm Agent
Northford, CT1 day ago$750 per week
...insights. We help connect everyday people with flexible remote market research opportunities that influence real products, services, and customer experiences. Role Overview: We are welcoming participants from all backgrounds, including anyone looking for administrative...Part timeCasual workRemote workFlexible hoursAFG
New Haven, CT2 days ago- ...of hospitals, is looking for experienced, full-time Client Services Representative to join our team. About Yalesville Veterinary Hospital... ...we serve. The ideal candidate must have excellent customer service skills and work in a fast-paced environment, ability...Full timeNight shift
Suveto
Wallingford, CT1 day ago - ...We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: + Assist customers with questions and recommendations + Manage sales transactions while working...Contract workPart timeLocal area
Family Dollar
Hamden, CT18 hours ago $18 - $22 per hour
...At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing... ...organization. Responsibilities As a Midas Customer Service Representative, you will be performing the following duties:...Hourly payFlexible hoursAfternoon shiftMidas
Branford, CT2 days ago- ...Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register,... ...customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting...Hourly payPart timeWork experience placementSeasonal workWork at officeLocal areaFlexible hoursShift workAfternoon shift
Walgreens
Hamden, CT1 day ago $20 - $40 per hour
...About Your Future with Service Partners Are you looking for a career with an industry leader that drives the future of energy-efficient... ...to become the tech-enabled leader by delivering best-in-class customer satisfaction and outsized returns for its shareholders. The...TruTeam
Durham, CT1 day ago$20 per hour
...Customer Service Representative We are currently seeking a reliable and detail-oriented Customer Service Representative to join a busy manufacturing environment in Meriden, CT. This is a great opportunity for someone with strong communication skills, office experience,...Permanent employmentWork at officeMonday to FridayDay shiftNESCO Inc
Meriden, CT4 days ago- ...Moments, at David’s Bridal, we empower our customers and our employees to stay true to their... ...them with one of the highest customer service scores in retail! If you are... ...today! The Alterations Customer Service Representative (CSR) is a critical role for the successful...Part time
David's Bridal
Orange, CT1 day ago - ...Customer Service Associate Position Description Process orders, payments, driver's schedules and generate supporting reports. Receive, investigate and respond to customer inquiries regarding shipments, products and complaints. Reports to the Manager, Administration...Seasonal workWork at officeShift work
G & G Beverage Distributors , Inc.
Wallingford, CT1 day ago $15 - $20 per hour
...skills are required for this position. 1-800-Plumber +Air is very customer focused in providing a high quality customer experience for... ...Scheduling Handles Invoice Process Enable calls to answering service at end of day. Additional duties as directed by owners/...Hourly payWork at office1-800-Plumber +AIR
Shelton, CT18 hours ago- ...We are seeking a Call Center Representative to join our dynamic team! This a remote position in Connecticut, training onsite. The Call... ...and clinical professionals while utilizing excellent customer service skills, accurate data entry while professionally managing a...Work experience placementRemote workShift work
Fair Haven Community Health Care
New Haven, CT14 hours ago $20 - $21 per hour
...job poster from Ultimate Staffing We are currently seeking a Customer Service Rep on the Shoreline! What's in it for you? Full time hours... ...to start ASAP Job Description: The Customer Service Representative (CSR) serves as the primary point of contact between the manufacturing...Hourly payWeekly payFull timePart timeLocal areaImmediate startMonday to FridayUltimate Staffing
Branford, CT3 days ago- Join our team as a Customer Service Associate and deliver exceptional shopping experiences for our customers. If you have a passion for helping others and possess strong communication skills, we want to hear from you!
Family Dollar
Hamden, CT2 days ago $15 - $23 per hour
Petco Cashiers and Customer Service Associates are responsible for providing a friendly and helpful shopping experience while supporting daily store operations. Employees operate the register, handle cash and card transactions, assist customers with finding pet food and...Hourly payFull timePetco
North Haven, CT1 day ago$23 - $25 per hour
...Customer Service Specialist We're hiring a Customer Service Specialist to join a local client's team! In this role, you'll build relationships with clients, support sales and internal teams, manage order accuracy, and ensure timely delivery for a seamless customer...Hourly payLocal areaShift workRandstad
Shelton, CT2 days ago$18 - $22 per hour
...Automotive Service Manager At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the... ...Responsibilities As a Midas Customer Service Representative, you will be performing the following...Hourly payFlexible hoursAfternoon shiftMidas
Branford, CT7 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Representative. Be the first to apply!
Related searches
- airport customer experience specialist North Haven, CT
- customer relations associate North Haven, CT
- client service specialist North Haven, CT
- bilingual customer service representative spanish english North Haven, CT
- customer service officer North Haven, CT
- customer service expert North Haven, CT
- customer service specialist North Haven, CT
- customer relations representative North Haven, CT
- warehouse customer service representative North Haven, CT
- manufacturing customer service representative North Haven, CT