Manager Behavioral Health Services

• Oversees day-to-day program operations, workflow coordination, staff supervision, provider engagement activities, and implementation efforts to ensure compliance with contractual requirements and successful program delivery.
  
• Coordinates implementation activities, supporting provider engagement, monitoring operational performance, facilitating communication among internal and external stakeholders, and ensuring timely completion of program deliverables
  
• Identifies and recommends revisions to policies/procedures
  
• Supports quality improvement activities.
  
• Hires, trains, coaches, counsels, and evaluates performance of direct reports.
  

• Requires current, active, unrestricted license such as either a RN, LCSW (as applicable by state law and scope of practice), LMHC, LPC, LMFT, or Clinical Psychologist to practice as a health professional within the scope of licensure in the state of Connecticut is required.
  
• Master's degree in social work, counseling, psychology or related behavioral health field or a degree in nursing and minimum of 5 years of clinical experience with facility-based and/or outpatient psychiatric and chemical dependency treatment and extensive experience in case management and telephonic coaching with members with a broad range of complex psychiatric/substance abuse and/or medical disorders ; or any combination of education and experience, which would provide an equivalent background.
  

• Demonstrated people leadership experience supervising licensed behavioral health clinicians and interdisciplinary teams.
  
• Experience leading behavioral health programs within a managed care, healthcare, or community behavioral health setting preferred.
  
• Experience managing contract deliverables, operational workflows, quality improvement initiatives, and performance metrics.
  
• Knowledge of Connecticut behavioral health systems, community resources, and provider networks.
  
• Experience implementing new programs or operational initiatives while managing competing priorities.
  
• Excellent written and verbal communication skills with the ability to collaborate effectively across multiple organizations and stakeholders.
  
• Experience working with state-funded behavioral health programs or government contracts preferred.
  

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact View email address on aplitrak.com for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act