Maintenance Team Lead

About Williams-Sonoma DC - Olive Branch, MS

Since it was founded in 1956, Williams - Sonoma has grown from Chuck Williams' single store in Sonoma, CA into one of the largest retailers in the country, with some best known and most beloved brands in home furnishings, including Williams - Sonoma, Pottery Barn and West Elm.

Our Distribution Centers serve as vital connections between factories and our retail, online and mail-order customers around the world. The Supply Chain environment is dynamic and fast-paced, and the network is expanding rapidly. If you have a background in distribution, manufacturing, engineering, transportation, finance, human resources, or home delivery - and are looking for a job with a strong opportunity for gaining new skills and for advancement - our Supply Chain Organization could be just the place for you.

• Over 4,000 Full-Time Associates across the Supply Chain
• 14.5M square feet of small parcel, personalization, furniture, and manufacturing space in the domestic US, Williams-Sonoma has developed an agile and capable distribution network consisting of the following:
  • Large package / furniture distribution centers located in Southern California, Northern California, Texas, Georgia, and New Jersey totaling 9.2M square feet plus another 1.2M square feet of standalone final-mile furniture hubs.
• Small package eCommerce distribution centers located in Mississippi and Arizona totaling 3.2M square feet, consisting of over 1,000 full-time associates and 1,500 seasonal/temporary associates in Mississippi
  • Sutter Street Manufacturing upholstery factories located in North Carolina and Mississippi totaling with over 1,400 full-time employees producing approximately $900 million to $1 billion in sales of upholstered furniture
• Transportation Department for Ocean, Air, Trucking, and Rail consisting of over 30 transportation professionals located in Memphis, TN
• 700 associates in our Sourcing offices in 10 countries in Asia and Europe including China, Vietnam, Singapore, India, Italy, and Turkey

Williams-Sonoma, Inc Supply Chain Overview

By managing resources responsibly, caring for our people, and uniting around our values, we lead our industry and are proud to be recognized for our continuous action and progress in the following areas: Barron's 100 Most Sustainable Companies; Forbes Best Employers for Women and Diversity; Newsweek America's Most Responsible Companies; and USA Today Customer Service Champions. These honors reflect that we are truly a people-first organization.

The Maintenance Team Lead position provides technical leadership and direction to the maintenance teams responsible for repair of conveyors; ovens; electrical; plumbing; heating, ventilation, and air conditioning (HVAC); carpentry; painting; and other building systems. In the absence of Maintenance Manager. The Maintenance Team Lead handles day to day operations and associated documentation.

The Maintenance Team Lead is located in Olive Branch, MS.

You'll be excited about this opportunity because....

• Oversee progress of daily, weekly and monthly maintenance events for their assigned area. Ensure the timely completion of all tasks whether it is scheduled preventive maintenance, project, or emergency work orders
• Successfully directs tasks from start to finish through a project involving multiple departments, 3PL's, and vendors
• Monitor and advise management of the status of work in progress and any problems or concerns that arise
• Research and evaluate current maintenance processes/procedures, manufacture service bulletins, and equipment incident history to facilitate development of solutions and improve overall equipment reliability
• Assists with the planning and preparation of training and orientation for new maintenance team members
• Must be willing to work weekends, odd work weeks, and variable shifts
• Works with maintenance manager to plan work priorities, obtain necessary supplies, and assess skills needed to complete tasks
• Evaluates systems or facilities to determine maintenance or repairs that need to be performed. Assesses building systems to plan work assignments
• Work with entry level associates as well as higher levels of management
• Work with engineering and project management to ensure the consistency and reliability of equipment to be used when upgrading an existing system or installing a new system
• Determines the most effective way to utilize available labor hours to achieve maximum efficiency. Approved vendors and contractors will be considered in this decision-making process
• Performs quality assurance audits of maintenance activities, tools and equipment. Ensure tools needed for each job are available and in good working order at the beginning of a task. Verify all equipment and tools are returned to their assigned location in good working condition
• Estimate the labor, parts, and materials required to perform work described on generated work orders Ensure the availability and readiness of all requirements prior to commencement of work.
• Develop bill of materials for the CMMS planning system so Material Requisition Plan can provide the materials and parts required for specific work order. Verify parts and materials readiness in advance of the job's scheduled start time
• Collaborate with team members to discuss upcoming work assignments; delegates assignments based on team members' skills and experience
• Clearly and concisely describe complex issues to others to provide context for needed repairs
• Assists team members with technical issues or advanced problems with given assignments
• Ensures maintenance and repair work is completed safely, effectively, and in a timely manner
• Inspects work performed by team members
• Work with local county/municipal officials in an emergency
• Performs other related duties as assigned

Check out some of the required qualifications we are looking for in amazing candidates....

• High School Diploma or Equivalent
• At least five years of maintenance experience required
• Must possess an in-depth understanding of the operating schedule of the facility they support. The facilities' schedule must be considered when planning major repairs and/or scheduled maintenance to remove or reduce work related impact to operations. e.g., power outages, excessive noise, construction debris, traffic disruptions
• Make decisions with limited information and understands subsequent impact of decisions to the business
• Excellent analytical and problem-solving skills
• Computer proficiency, able to maintain a database of parts on hand and needed. Firm working knowledge of excel spreadsheets, Microsoft Word, and CMMS required. Can utilize Excel tools (pivot tables) and navigate ordering in Oracle. Can navigate multiple websites for parts, materials, manuals, etc
• Extensive knowledge of building (such as plumbing, electrical, and HVAC), conveyor, and oven systems
• Able to read/understand technical prints (mechanical and structural blueprints, electrical schematics)
• Strong supervisory and leadership skills
• Ability to prioritize tasks and to delegate them when appropriate
• Ability to identify issues and to determine repairs that are needed
• Ability to plan maintenance schedules for building systems
• Excellent communication skills and use of discretion regarding sensitive information

Review these physical requirements, as they play a major part in this role....

• Prolonged periods sitting at a desk and working on a computer
• Must be able to traverse property and facility to diagnose building/equipment issues and plan repairs or maintenance
• Must be physically able to perform repairs when needed
• Must be able to lift 50 pounds at a time

Our company benefits are second to none in the industry....

• Generous discount on all Williams-Sonoma, Inc. brand products
• 401(k) plan and other investment opportunities
• Paid vacations, Employee Assistance Programs, Time Off to Volunteer, Matching Gifts Community Service Program, and Holidays (in some locations)
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits, Legal and Identity Protection Plans and Pet Insurance
• For more information on our benefits offers, please visit MyWSIBenefits.com
• To learn more about our Supply Chain culture and regional associate events, please visit: (Login credentials may be required)

EOE