Finance Director

John Jones Auto Group is seeking an experienced and driven Automotive Finance Director to lead and support our Finance & Insurance operations. This position plays a critical role in delivering an exceptional customer experience while maintaining strong profitability, compliance, and lender relationships across the dealership group.

The ideal candidate is highly organized, customer-focused, ethical, and performance-driven with a strong understanding of dealership finance operations, lender programs, and team leadership. This individual must work closely with sales leadership and dealership staff to ensure smooth deal flow, timely funding, and a consistent customer experience.

Responsibilities

Customer Experience & Deal Structure

• Deliver a professional, transparent, and customer-focused finance experience


• Present financing, leasing, and protection product options clearly and ethically


• Assist customers in securing financing through approved lending institutions


• Ensure all deals are structured accurately and efficiently


• Support sales managers and sales consultants in deal progression and approvals


• Maintain a strong focus on customer satisfaction and long-term relationships


Finance & Insurance Operations

• Present all available F&I products including:


• Vehicle Service Contracts


• GAP Protection


• Tire & Wheel Protection


• Maintenance Plans


• Key Replacement


• Additional protection products as applicable


• Maintain strong product penetration and per-copy averages


• Monitor contracts in transit (CIT) and funding timelines


• Ensure all paperwork is accurate, complete, and compliant


• Minimize chargebacks and funding delays


Compliance & Accountability

• Maintain compliance with all federal, state, OEM, and lender regulations


• Ensure adherence to dealership policies and ethical standards


• Stay current on lender programs, compliance updates, and industry changes


• Protect dealership profitability while maintaining customer trust


• Ensure proper documentation and disclosure on every transaction


Leadership & Team Development

• Work collaboratively with dealership leadership and department managers


• Help train and mentor finance managers and sales staff


• Promote a positive, team-oriented culture


• Assist in creating consistent processes across the organization


• Support operational goals, accountability, and continuous improvement


Qualifications

• Automotive dealership F&I experience required


• Finance Director or leadership experience preferred


• Strong understanding of lender relationships and deal structure


• Excellent communication and customer service skills


• Strong organizational and follow-up abilities


• Ability to thrive in a fast-paced environment


• Professional appearance and demeanor


Preferred Experience

• Experience with Dealertrack or similar dealership management and finance systems preferred

• Experience with GM and Stellantis brands preferred


• Knowledge of compliance and regulatory requirements


• Strong leadership and problem-solving abilities


Performance Expectations

• Maintain strong finance profitability and product penetrations


• Deliver excellent customer satisfaction


• Ensure timely funding and accurate paperwork


• Minimize compliance and chargeback exposure


• Contribute positively to dealership culture and operational success


Why Join John Jones Auto Group?

Founded in 1983, John Jones Auto Group is a family-owned dealership organization built on customer service, community involvement, and operational excellence. We are committed to creating a positive work environment where employees are supported, challenged, and given opportunities for long-term growth and success.