Special Event Staff

Salary: $20.00 - $25.00 Hourly
Location : SouthWest Transit-Eden Prairie, MN
Job Type: Temporary
Job Number: 26
Department: Human Resources
Opening Date: 06/01/2026


Job Summary
SouthWest Transit is an award-winning Transit agency serving the SouthWest Twin Cities area through bus, on demand rideshare, and shuttle services. The agency is committed to serving the needs of their customers through diverse and innovative transit solutions that build community and connect customers from where they are to where they want to go.

Mission:

We provide a premium experience for the southwest Twin Cities through safe, reliable, and cost-effective transit that builds community and connects our customers from where they are to where they want to go.

Vision:

SouthWest Transit is the leading provider of innovative transit solutions that improve livability and enhance economic opportunity in the communities we serve.

SouthWest Transit is looking for Guest Services Attendants, Bus Zone Coordinators and Special Event Supervisors to work the 2 weeks of the State Fair and/or the weekends of the Renaissance Festival. The days and hours worked are flexible.


The person in these roles will interact heavily with the passengers and is one of the first representations passengers see of SouthWest Transit. They will answer rider questions regarding the SWT State Fair/Renaissance Festival busing service.


A minimum number of 3 shifts worked during the State Fair is required. However, the preferred minimum number of shifts worked during the State Fair is 5.


Applications may be reviewed as they are submitted.

The Guest Services Attendant may work as either a Passenger Guide or a Ticket Seller.

• The Passenger Guide directs passengers to board the bus at the State Fair Grounds and at the SWT stations. The person in this role will interact heavily with the passengers and is one of the first representations passengers see of SouthWest Transit. The Passenger Guide will help with loading and unloading strollers and other mobility devices into the bus storage compartment.
• The Ticket Seller sells tickets to the public using the Square POS system to take cash or credit card payments. The person in this role will interact heavily with the passengers and is one of the first representations passengers see of SouthWest Transit. The Ticket Seller will answer rider questions regarding the SWT State Fair busing service.

The Bus Zone Coordinator will help communicate with dispatch and serve as the acting Special Event Supervisor whenever the Special Event Supervisor steps away from their post. The person in this role will interact heavily with the passengers and is one of the first representations passengers see of SouthWest Transit. They will also help the Passenger Guide load and unload strollers/mobility devices.


The Special Event Supervisor opens/closes the SWT park and ride facility/fairground area they are stationed at. They communicate with dispatch regarding any bus needs and ensure that operations at their site are running smoothly. The Special Event Supervisor acts as the point of contact for the Bus Zone Coordinators and Guest Services Attendants at their location. The person in this role will interact heavily with the passengers and is one of the first representations passengers see of SouthWest Transit.


*NOTE* The Special Event Supervisor and Bus Zone Coordinator are safety sensitive positions under the Department of Transportation. As such, a person in either of these roles will be subject to any DOT safety sensitive requirements such as a pre-employment drug test.

Essential Duties & Responsibilities


Passenger Guide ($20/hr):

• Direct passengers from the parking ramp or fairgrounds to the bus boarding area.
• Assist passengers with boarding the bus.
• Load and unload strollers and other mobility devices into the bus storage compartment.
• Interact with customers and answer questions regarding the SWT State Fair/Renaissance Festival busing service.
• Ensure the cleanliness of grounds, lobbies, and restrooms.
• Other duties as assigned.

Ticket Seller ($20/hr):

• Sell tickets to the public using the Square POS system to take cash or credit card payments.
• Interact with customers and answer questions regarding the SWT State Fair/Renaissance Festival busing service.
• Ensure the cleanliness of grounds, lobbies, and restrooms.
• Other duties as assigned.

Bus Zone Coordinator ($23/hr):

• Communicate with dispatch regarding any bus needs (i.e., the need of an accessible vehicle)
• Assist in loading the bus
• Act as the Special Event Supervisor when they step away from their post
• Interact with customers and answer questions regarding the SWT State Fair/Renaissance Festival busing service.
• Ensure the cleanliness of grounds, lobbies, and restrooms.
• Other duties as assigned.

Special Event Supervisor ($25/hr):

• Open/close the park and ride facility/fairground area at which you are stationed
  1. Ensure sales equipment is setup and operational when opening/stored securely when closing
  2. Ensure all scheduled staff at their location have arrived at their scheduled time
• Assist in loading the bus
• Communicate with dispatch regarding any bus needs (i.e., the need of an accessible vehicle)
• Ensure that operations at your location are running smoothly
• Act as the point of contact for the Bus Zone Coordinators, Ticket Sellers, and Passenger Guides at your location
• Interact with customers and answer questions regarding the SWT State Fair/Renaissance Festival busing service.
• Ensure the cleanliness of grounds, lobbies, and restrooms.
• Ensure that restrooms are stocked with supplies.
• Other duties as assigned.

Minimum Qualifications


Passenger Guide/Ticket Seller:

• At least 16 years old or older

Bus Zone Coordinator

• At least 18 years old or older

Special Event Supervisor

• At least 18 years old or older
• 1-2 years' experience with POS or other ticket selling systems
• 1-2 years' experience in a supervisory role

All Positions

• Ability to understand and follow directions
• Interpersonal Skills (i.e., communication skills, empathy, patience, etc.)
• Ability to have a cheerful disposition and tone when interacting with all kinds of customers

Physical Demands & Working Conditions


SouthWest Transit uses E-verify to verify employment authorization.
This position is not eligible for benefits.
01


Which position(s) are you interested in working in?

• Guest Services Attendant
• Bus Zone Coordinator
• Special Event Supervisor

02


What is the maximum number of hours you would like to work in a week?
03


If you are interested in the Special Event Supervisor role, what supervisory experience do you have?
04


If you are interested in the Special Event Supervisor role and/or the Bus Zone Attendant role, will you be 18 years old or older by August 22, 2026?

• Yes
• No

05


Are you interested in working only the dates of the State Fair (8/27/26-9/7/26), the dates of the Renaissance Festival (weekends 8/22/26-10/4/26), or both?

• State Fair Only
• Renaissance Festival Only
• Both the State Fair and Renaissance Festival

06


Are there any dates/days of the week/times of day in which you would be unavailable to work? If yes, please state when you are unavailable to work.
07


If you are interested in the Guest Services Attendant role, will you be 16 years old or older by August 22, 2026?

• Yes
• No

08


I recognize that I may be assigned to any one of the following locations: Eden Prairie Bus Station, Chanhassen Bus Station, Chaska Bus Station, Carver Bus Station, Renaissance Festival fairground, and/or State Fair fairground. Transportation will be provided to either fairground. Please indicate if you would be unable to work at a location listed above.
09


Do you have any relatives that are also applying to be a temporary worker for SouthWest Transit or currently work for SouthWest Transit, Transdev, or May Mobility? If yes, add their name below.
10


Have you worked for SouthWest Transit in a temporary role for the State Fair/Renaissance Festival in the past? If yes, what role(s) did you work in?
11


Where did you first hear about this opportunity?

• Governmentjobs.com
• Agency Website
• Agency Social Media
• Indeed
• Handshake
• League of MN Cities
• CareerForce.MN.gov
• Friend
• Other

Required Question