Operations Supervisor

Operations SupervisorA Supervisor is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant's heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our leaders are responsible for executing daily operations and keeping team members accountable for each component of operational excellence and our recipe for service. A supervisor's two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members. They lead by example and set the tone that others will follow.Position Type:Full-timeWeekend and holiday availabilityOur Benefits Include:A fun work environment where you can positively influence othersFlexible scheduling (and closed on Sundays)Learning first-hand from an experienced Operator and restaurant leadersIntentional growth and development to help you reach your professional goalsScholarship opportunitiesCompetitive payResponsibilities:Participating operationally in day-to-day activities in high-volume, fast-paced RestaurantOffer immediate and respectful response to guest's needsAssist in training of new hires, set the tone for a shift, and act as a role model for our teamBe a friendly, encouraging team playerOpen and/or close, lead shifts, key holderCount drawers and finalize dayExcellent communication skills, both written and spokenKeep team accountable and provide coaching opportunitiesQualifications and Requirements:SmileCreate and maintain eye contactSpeak enthusiasticallyMake emotional connections with guestsReliable transportationAbility to work in a fast-paced environmentStrong people skills with a desire to serve team membersStrong commitment to superior customer serviceAbility to manage team member behavioral and performance issuesAbility to work in a team environment with shared ownership and responsibilityMinimum 1 year prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant managerMost Chick-fil-A® Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies.