Cybersecurity Engineer III

Customer Authentication Engineer

At Regions, the Customer Authentication Engineer manages the day-to-day maintenance and operation of Authentication and related Security Systems to ensure that controls are adequate and effective. This position also analyzes scenarios, provides solutions, and makes recommendations to protect the customers, environment and employees.

Primary Responsibilities

• Performs administration duties for the Identity and Authentication platforms
• Develops and maintains detailed technical documentation related to the Customer Authentication and Identity platforms including on-premise and cloud-based deployments
• Serves as support for architecture, support, engineering, and application development issues related to Customer Authentication and Identity
• Analyzes, troubleshoots, and develops third-party integrations for related authentication and identity tools
• Assists with establishing plans and protocols to protect data and information systems against unauthorized access, modification, and/or destruction
• Assists with compiling technical reports on daily activities
• Analyzes and advises on new authentication technologies and program conformance
• Maintains knowledge of current and emerging technologies and advancements associated with Omni-channel and Digital Authentication and Identity offerings including Cyber Crime related activities

This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay.

Requirements

High School Diploma or GED and six (6) years of experience in Information Security/Technology

Or Bachelor’s degree and two (2) years of experience in Information Security/Technology

Preferences

• Experience with Agile methodology and SDLC concepts/tools (Git, Atlassian stack)
• Experience with cloud-based technologies and environments such as AWS and Azure
• Experience with Linux/Unix, Windows, scripting (with programming languages such as Bash, PowerShell, or Perl), SQL, LDAP, and web services
• Experience with one or more programming languages such as Java, C#, C/C++, Python, or JavaScript
• Ability to articulate complex technical concepts/scenarios to both technical and non-technical audiences
• Familiarity with FIDO, Webauthn, OTP, Biometrics, and multifactor authentication (MFA) platforms
• Financial services experience
• Relevant security certifications (e.g. CISSP, CIAM, etc.)
• Strong understanding of Active Directory, LDAP, RADIUS, NTLM, Kerberos, and ADFS
• Strong understanding of SAML, OAUTH, OIDC, and JWT
• Strong understanding of TCP/IP network security principles and troubleshooting

Skills and Competencies

• Ability to multi-task, to be self-initiated, and work independently
• Excellent customer service and interpersonal skills
• Good time management skills
• Knowledge and skill in technical problem resolution
• Strong attention to detail and outstanding analytical skills
• Strong organizational, research, analytical and/or problem-solving skills to evaluate situations, make recommendations, and take effective action
• Strong written and verbal communication skills

Required Skills: JavaScript, Node.