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Customer Service Team Lead Coaching & Escalations

TruGreen Limited Partnership

TruGreen Limited Partnership is seeking a Supervisor for their customer service team located in Missouri. The successful candidate will manage a team of associates, ensure policies are followed, and resolve customer escalations effectively. The position requires an associate's degree, a minimum of 3 years of customer service experience, and supervisory skills. Benefits include medical, dental, vision insurance, and a 401(k) program. #J-18808-Ljbffr

Vacancy posted 3 days ago
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