Principal Software Engineer, Client Experience

Job Description

Job Description

Principal Software Engineer, Tech Lead - Client Experience Platform

From our nation’s earliest days, ABCorp has been a trusted force in security and innovation. In 1795, the federally chartered Bank of the United States entrusted American Bank Note Company with the mission of producing counterfeit-resistant currency for the young Republic. That legacy established ABCorp as a pioneer in secure printing and shaped our evolution into a global leader in secure manufacturing. What began with protecting America’s financial foundation now drives cutting-edge solutions that safeguard organizations worldwide.

Today, ABCorp operates at the intersection of authentication, payments, and secure access, embracing next-generation (including additive 3D) manufacturing to meet the demands of a digitally driven world. With more than 230 years of expertise, no one understands secure manufacturing and authentication better — or has done it longer. We maintain global reach and compliance across eight locations worldwide and are trusted by fintechs, financial institutions, healthcare companies, governments, and brands in more than 120 countries. We deliver end-to-end innovation through high-security, state-of-the-art facilities that incubate advancements in payments, secure access, and additive manufacturing.

The Team

The Client Experience Platform team sits at the center of ABCorp’s Product & Engineering organization. It partners with Product, UX, Security, Operations, and Customer Success to deliver the systems customers rely on to manage, track, and optimize their card programs.

The team owns:

• The customer-facing multi-tenant platform
• Core APIs and integration layers
• Analytics, reporting, and operational data systems
• The architecture that connects secure manufacturing to client-facing workflows

Its impact is direct and measurable — driving customer satisfaction, platform adoption, operational transparency, and long-term differentiation in a highly regulated industry.

Learn more about ABCorp's story, products and team at abcorp.com.

The Role

ABCorp is seeking a Principal Software Engineer, Tech Lead to own and evolve our next-generation Client Experience Platform — the cloud-native system through which customers interact with our secure card issuance and manufacturing ecosystem.

This platform is more than a portal. It is the operational and intelligence layer of our business. It combines modern multi-tenant application architecture with deeply integrated APIs, analytics, reporting, and data services to deliver secure, insight-rich workflows at scale.

You will lead the technical direction of this platform end-to-end — shaping frontend experience, backend services, and the data systems that power them — ensuring they operate as one cohesive, high-performance architecture.

This is a hands-on Principal role. You will set engineering standards, guide architecture, mentor engineers, and partner closely with Product and UX to deliver an experience that is modern, elegant, secure, and data-informed by design.

This is an in-person role based in Boston, MA.

How You’ll Make a Difference

• Define and evolve the architecture of our Client Experience Platform across frontend, backend, and data layers.
• Lead development of a modern React/Angular-based application delivering intuitive, high-quality user experiences.
• Architect scalable APIs and services that power integrations, workflows, and data exchange.
• Design and oversee the data architecture that enables analytics, reporting, and insight-driven customer experiences.
• Ensure system reliability, observability, and security in a regulated financial environment.
• Establish standards for multi-tenant architecture, event-driven systems, and API-first design.
• Mentor engineers across application and data domains, raising technical depth and execution quality.
• Partner closely with Product and UX to ensure design excellence is matched by architectural rigor.
• Leverage modern AI-assisted engineering practices to accelerate development and embed intelligence directly into the platform.

Who You Are

• 10+ years of software engineering experience, including 3+ years in a technical leadership role.
• Proven success building and scaling multi-tenant, cloud-native platforms in production environments.
• Strong full-stack expertise:
• Frontend: React and/or Angular with a passion for high-quality UX
• Backend: RESTful APIs, distributed systems, service-oriented architecture
• Data: Analytics pipelines, reporting systems, and scalable data models
• Deep experience with Azure architecture; working knowledge of AWS and GCP.
• Experience designing event-driven systems and API-first platforms.
• Demonstrated ability to unify application engineering and data architecture into a cohesive platform strategy.
• Experience building secure systems in regulated domains (fintech, payments, identity, or similar).
• Strong command of CI/CD, DevSecOps, observability, and infrastructure-as-code.
• Native fluency with AI-accelerated development tools such as GitHub Copilot Enterprise, Azure OpenAI, Claude (including Claude Code), ChatGPT Enterprise, Cursor, and emerging agentic frameworks.
• Bachelor’s degree in Computer Science, Engineering, Mathematics, or equivalent practical experience.
• Ability to work onsite in Boston, MA.

****Please note there is no visa sponsorship for this position

Why Join ABCorp?

• Unique opportunity to build secure financial products at global scale.
• Opportunity to shape payment, authentication, identity, and additive manufacturing solutions that impact everyday lives.
• Work at the intersection of fintech, security, and enterprise SaaS with an established market leader.
• A company with a rich legacy of innovation and trust.
• Collaborative global team and dynamic work environment.
• Competitive salary and benefits package.
• Strong professional growth and development opportunities.