Urgent Care Medical Assistant

Banner Health Urgent Care Medical Assistant

Banner Health Urgent Care is looking for a Medical Assistant to join our team in Phoenix, Arizona. This position plays a key role in supporting the workflow of a busy urgent care clinic.

The Medical Assistant supports the delivery of high-quality, patient-centered care within Banner Health Urgent Care. This position is responsible for assisting healthcare providers with clinical procedures, patient assessments, and administrative duties to ensure efficient operation of the clinic. The Medical Assistant must demonstrate flexibility and professionalism while providing compassionate care in a fast-paced environment. The incumbent will be required to float to other Banner Health Urgent Care clinics within the surrounding area based on operational needs.

Location: Banner Health Urgent Care Zone 9

Status: Full-Time (Three 12-hour shifts per week)

Schedule: Variable; must be available to work any day of the week, including weekends

Zone 9:

• 32nd St & Bell Rd
• 64th St & Greenway
• 87th St & Pima
• Scottsdale & Shea
• 43rd Ave & Bell Rd
• Tatum & Thunderbird
• Carefree Hwy & 27th Dr

Core Functions:

• Prepares patient for exam and treatment by taking and recording vital signs, symptoms and other necessary measurements and recording chief complaint; documents pain scores as appropriate.
• Assists providers with exams and minor in-office procedures which could include taking patients' blood pressure, documenting respiration and heart rate/pulse, taking temperature, as well as performing phlebotomies, ear irrigation and EKG's. Acts as chaperon as needed.
• Coordinates and manages patient care including pre-certifications, referrals, authorizations, prescriptions and scheduling of patients for clinic, hospital and other ancillary medical treatments and tests. Responsible for communicating test results to patient.
• Provides clerical support with patient/client notifications and documentation to include but not limited to complete medical records including labs, authorizations, X-Rays, hospital records and any previous care pertaining to each patient visit.
• Maintains a clean, functional environment including cleaning and disinfection of equipment, exam rooms and storage areas.
• Orders supplies as directed, stocks patient care areas. Medication ordering and tasks related to all medications (e.g. expired medications/equipment and recalls).
• Develops and maintains effective communication mechanism with all external and internal customers. Exemplifies service orientation and the team concept in all contacts.

Minimum Qualifications:

• High school diploma/GED or equivalent working knowledge.
• Completion of an approved medical assistant training program as defined by state regulations.
• Active Medical Assistant Certification is required.
• BLS certification required.
• Active Medical Assistant certification such as: Registered Medical Assistant (RMA) with proof of current membership from American Medical Technologists (AMT) or Certified Medical Assistant (CMA) with proof of current membership from American Association of Medical Assistants (AAMA) or Certified Clinical Medical Assistant (CCMA) with proof of current membership from National Health Career Association (NHA) (Test administered after 7/1/2017 only) or National Certified Medical Assistant (NCMA) with proof of current membership from National Certified Competency Testing (NCCT).
• Requires strong computer skills, including the ability to work with medical software.
• Requires exceptional interpersonal and communication skills.
• Requires the ability to manage multiple changing priorities in an effective and organized fashion.

Preferred Qualifications:

• Experience with office medical procedures and treatments and knowledge of insurance, managed care operations, EMR and scheduling software preferred.
• Additional related education and/or experience preferred.

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