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Senior Claims Specialist

BITCO Insurance Companies

BITCO Corporation,  a leading provider of specialized insurance solutions is seeking a  Senior   Claims Specialist  for our branch office located in  St. Louis MO. With a strong national presence and 11 branch offices in 10 states, BITCO delivers tailored insurance services to specialized industries including construction, forest products and oil & gas.

This position is eligible for a hybrid work arrangement with required business travel to BITCO office locations and customer offices

Position Summary:

This position provides key support in the handling of claims across multiple lines of coverage, with a focus on Liability (Commercial Auto and General Liability) and large property damage/Inland Marine losses.. This includes assessing claim coverage, liability, legal and damage issues, and investigating, evaluating, and effectively resolving all assigned claims in a timely manner according to company and regulatory guidelines. Provides a high level of customer service to internal and external business partners.

Primary Responsibilities:

  • Review, analyze, and interpret policy conditions, exclusions, and endorsements to resolve coverage and liability issues for assigned claims
  • Prepare reservation of rights letters, nonwaiver agreements, and coverage disclaimers to address claim coverage issues
  • Review and evaluate claim reserves to ensure that the respective reserve properly reflects the potential exposure
  • Investigate claims to evaluate coverage and legal issues, which may include meeting with Insureds and witnesses, and obtaining statements, records, and other evidentiary materials
  • Provide proper documentation and reporting of investigation and claims handling activities
  • Negotiates, including through mediation, arbitration, or other court-supervised settlement efforts, settles, and resolves claims with claimants, insureds, and their lawyers; provides appropriate claims resolution documents
  • Maintain a working knowledge of regulatory and jurisdictional requirements
  • Provides direction to and management of defense counsel, independent adjusters and other third parties retained to assist in a particular claim
  • Identify and pursue (if applicable) risk transfer opportunities
  • Other duties as assigned

Qualifications:

  • Minimum of 5 years of experience with the following:
    • Coverage Review – interpreting policies, agreements/contracts, reservation of rights, and disclaimers
    • Claims Investigation – Statements, authorizations, retention of qualified experts and counsel
    • Claims Administration – Reports, review reserves, compliance knowledge of laws and procedures
    • Claims Settlement – Preparation of disclaimer letters, releases, and proof of loss statements; participation in legal court proceedings when necessary
  • Knowledge of coverage, negligence principles, investigation, and negotiation techniques
  • Ability to obtain and maintain state adjusting licenses, as needed
  • Must be service-oriented, with the ability to provide prompt, efficient, and effective claims and customer service
  • Ability to communicate clearly and effectively with our customers, claimants, opposing counsel, defense counsel, and members of the public
  • Ability to manage and organize workload of multiple tasks simultaneously
  • Excellent judgement, negotiation, and decision making skills
  • Must be able to travel between different off-site locations or overnight in an expeditious manner
  • Experience in handling liability claims in Midwestern states, inclusive of MO, IL, NE, KS

Benefits:

  • Competitive salary and benefits
  • Paid time off and 12 paid holidays a year
  • Health, dental, and vision insurance
  • Company paid life insurance – 2x annual earnings
  • Old Republic 401(k) Savings and Profit Sharing Plan
  • Education and training opportunities
  • Insurance designations encouraged with financial assistance available
  • Daily two-hour flexible start and end time for 7.5-hour workday
  • Employee Fitness Program
Vacancy posted 7 days ago
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