Service Admin Assistant
Alpine Solutions Group
Service Administration Assistant
The Service Administration Assistant works as part of the Service Administration team out of our Rolling Meadows, IL office. The Service Administration Assistant serves as a cross-process support between customers, regional service operational managers, and regional technical managers.
Key Responsibilities:
Process work orders for service providers, including pre-site consultations, installations/commissionings, warranty claims, and Key Account out-of-warranty. Answer provider questions and resolve inquiries related to the work performed.
Other duties or projects as assigned.
Qualifications:
Salesforce experience is a plus
- Precise, detail-oriented, with ability to analyze data
- Ability to speak to different levels of people
- Willingness to assist customers, ability to see the challenges they face, manage, build, and maintain those relationships
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