Senior Level Client Relations Specialist | Client Relations Specialist [COC0027026]

Senior Level Client Relations Specialist

ProSidian is seeking a Senior Level Client Relations Specialist for program support on a contract basis located in Charlotte, NC across the Mid Atlantic Region supporting strategic delivery of Government and Public Services Sector Human Capital Solutions through Temporary Help Services and Recruiting/Staff Augmentation capabilities for the City of Charlotte (COC).

This is a Contract Contingent or Contract W-2 (IRS-1099) Client Relations Specialist Functional Area Professional - Staffing Augmentation and Recruiting Services Position; however, ProSidian reserves the right to convert to a Full-Time ProSidian employed W-2 Position.

Provide services and support as a Staffing Augmentation and Recruiting Services (Senior Level Client Relations Specialist) in the Government And Public Services Industry Sector focusing on Human Capital Solutions for clients such as City of Charlotte (COC) | Charlotte Cooperative Purchasing Alliance (CCPA) Generally Located In CONUS - Charlotte, NC and across the Mid Atlantic Region (Of Country/World).

Responsibilities and duties include overseeing client relationship strategies, conducting regular account reviews, and resolving high-level service issues.

Desired qualifications for Senior Level Client Relations Specialist candidates include 5+ years in account or relationship management and a Bachelor's degree in business or related field. Skills required include strategic communication, negotiation, leadership, client focus, business acumen, strategic thinking, developing client satisfaction KPIs, engaging in upselling and cross-selling initiatives, and managing client service teams.

ProSidian Consulting offers competitive compensation, group medical, dental, and vision health insurance benefits, 401(k) retirement savings plan, vacation and paid time-off (PTO) benefits, pre-tax payment programs, purchasing discounts & savings plans, security clearance, employee & contractor referral bonus program, performance incentives, flexible spending account, supplemental life/accidental death and dismemberment insurance, and short- and long-term disability insurance.