Senior Operations Manager- Bedding

Senior Operations ManagerBuild Your Career with Ashley Furniture- Where Innovation Meets ComfortWho We Are:At Ashley, inspiring the love of home is at the heart of everything we do. As the world's largest manufacturer of home furnishings, we're more than a business—we're a family driven by innovation, competitiveness, and an unwavering commitment to excellence. We persevere through challenges, push beyond the status quo, and constantly seek better ways to deliver an exceptional customer experience. Our solutions-first mindset and dedication to growth are why Ashley remains #1 in our industry.If you're ready to grow, you've come to the right place. With a true "Growth Mindset," Ashley Furniture invests in developing future leaders and helps every team member learn from the best in the business.The Senior Operations Manager will direct daily activities of Operations Managers and Supervisors on multiple shifts. This position will direct production activities for multiple work centers and processes on multiple shifts. The Senior Operations Manager will lead and mentor production managers and supervisors to achieve overall performance goals for production, cost, quality, and safety. This position will coordinate production activities through planning with departmental Supervisors, Schedulers, Human Resources Managers, and Quality Systems Trainers to ensure that manufacturing objectives are accomplished in a timely and cost-effective manner.Responsibilities:Operations & Production ManagementMaintain all disciplines across multiple shifts for Standard Operating Procedures (SOPs), audits, safety, and housekeepingProvide quality parts/product to ensure daily and weekly production schedules are consistently metCoordinate with maintenance teams to keep machines, tools, and assembly lines operating at peak efficiencyCollaborate with Industrial Engineering to establish correct incentive standards on machines and assembly linesPlan forward capacity by working with purchasing and inventory control to achieve and maintain product flow that meets production and financial objectivesQuality & Process ImprovementPartner with Product Quality Teams to maintain SOPs, conduct audits, and ensure the highest quality of parts and finished productsWork with Product Quality Team and Lean Six Sigma professionals to drive continuous process quality improvementsCollaborate with Production & Inventory Control (P&IC), Manufacturing Engineering, and Maintenance to enhance machine capabilities, improve tooling, and achieve cost reduction targetsReduce waste by optimizing the five key inputs to the manufacturing processLead efforts to develop new processes and improve products by working with internal customers, suppliers, and domestic/overseas vendorsSafety & Environmental ManagementPartner with Environmental and Clean Up teams to maintain an optimal work environment throughout the plantEnsure shift personnel adhere to the highest standards of shop floor organization and plant cleanlinessChampion workplace safety initiatives and compliance across all shiftsTeam Leadership & DevelopmentLead, mentor, and develop Operations Managers, Supervisors, and production personnel across multiple shiftsMake employment decisions and recommendations on hiring, improvement plans, transfers, promotions, corrective actions, terminations, and pay adjustmentsCoordinate and manage the work of employees by directing team members to meet departmental and plant goalsEnsure performance reviews are completed, define clear goals, and participate in administering performance evaluationsParticipate in compensation review processes for all levels of staffManage employee performance and assist team members in improving through coaching, mentoring, and performance reviewsRecommend, plan, and implement employee training and skill development activitiesAudit, maintain, and ensure employee time-keeping and absentee records are accurateCommunication & CollaborationAudit regularly to ensure standard operating procedures are being followed consistentlyCommunicate company and departmental issues and goals effectivelyFacilitate employee growth and development through weekly team meetings, regular individual employee meetings, coaching, training, and company-offered learning opportunitiesManage resources to optimize equipment, facilities, employees, methods, and materialsFinancial ManagementOversee and maintain budget for functional areaDrive cost-effective operations while meeting quality and production targetsCompany ValuesDemonstrate Ashley Furniture's Core and Growth Values in the performance of all job functionsQualifications Required:Bachelor's degree in business or related field or equivalent work experience, Required10 years in a manufacturing role, RequiredManagement ExperienceObtain Powered Industrial Vehicle licenseLean Manufacturing and Continuous Quality Improvement principles and system Improvement MethodsCapacity planning and product flowWork EnvironmentThis position is located in an active industrial manufacturing and distribution center with moderate to high noise levels, temperature variations, and material handling equipment in operation. The role may require extended periods of standing or walking on concrete floors and the use of personal protective equipment (PPE) such as safety glasses and steel-toed boots. The fast-paced environment involves time-sensitive and safety sensitive operations and may include various shift schedules to support production and distribution needs.Benefits We Offer:Health, Dental, Vision, Employee Assistance ProgramPaid Time Off; increases with years of serviceGenerous Employee Discount on home furnishingsProfessional Development OpportunitiesTuition AssistanceAshley Wellness Centers (location specific)401(k) and Profit SharingLife InsuranceOur Core Values:Honesty & Integrity: Acts with transparency, discretion, and ethical judgment. Trusted to handle sensitive information and provide accurate, unbiased insights.Dirty Fingernail: Takes full accountability for outcomes, not just tasks. Inspects details, ensures data accuracy, and follows through to completion.Continuous Improvement: Actively seeks better ways to improve templates, tools, and processes. Learns from prior initiatives and embeds lessons into standard work.Growth & Results Focus: Understands how transformation initiatives drive growth, cost reduction, and profitability. Keeps work aligned to enterprise priorities.Culture of Leadership: Leads through influence, reliability, and example. Builds trust across functions and supports leaders at every level.Customer-Centric & Boundaryless: Works across silos for the greater good of the organization. Ensures outputs meet the needs of executives, initiative owners, and teams.Operational Excellence: Demonstrates strong organizational discipline, attention to detail, and the ability to translate ambiguity into clear, executable tools.Interested in learning more about Ashley Furniture's Community Engagement programs, Environmental Stewardship, or our Core Values, click the links below:Corporate Social ResponsibilityView Our Corporate BrochureWe are an Equal Opportunity Employer and provide a drug-free working environment. While Ashley appreciates the interest of all candidates only those meeting specific position requirements may be contacted. This job description does not constitute a written or implied contract of employment. The company reserves the right to revise or change job duties and responsibilities as the need arises.Notice to Search Firms: We are not seeking assistance or accepting unsolicited resumes from search firms. We will not pay any placement, referral, or other fees to any search firms unless we have agreed otherwise in a valid, written agreement for the specific position posted and signed by an authorized representative of Ashley Furniture Industries.* Please note this position is not eligible for current or future employment sponsorship. Candidates must be legally authorized to work in the United States without the need for visa sponsorship now or at any time in the future.Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.