Lead Events & Promotions Supervisor

Special Events and Promotions Supervisor Location: Pala, CA The Special Events and Promotions Supervisor will play a vital role in planning, coordinating, and executing special events and promotions to enhance the overall guest experience. With a background in promotions, events, or entertainment, and a keen eye for detail, will contribute to creating memorable and engaging experiences for our casino patrons. The ideal candidate will have a passion for guest service and be flexible to work during various shifts, including days, weekends, and evenings. QUALIFICATIONS: Must read, write, and speak English Minimum of 3 years of experience in promotions, events, or entertainment in a casino or entertainment environment. Strong detail orientation and organizational skills. Passion for guest service and creating memorable experiences. Effective communication and interpersonal skills. Ability to work collaboratively in a dynamic and fast-paced environment. Flexibility to work varied shifts, including days, weekends, and evenings. If you are a detail-oriented professional with a passion for creating exceptional guest experiences through events and promotions, we invite you to apply and contribute to the success of our tribal casino’s entertainment offerings. ESSENTIAL JOB FUNCTIONS: Event Planning and Execution: Plan and coordinate special events and promotions to drive guest engagement and attendance. Oversee the execution of events, ensuring they align with the overall marketing strategy. Promotions Management: Develop and implement promotional campaigns to attract and retain casino patrons. Collaborate with marketing teams to create enticing offers and incentives. Guest Service: Prioritize guest satisfaction by ensuring a positive and enjoyable experience during events and promotions. Address guest inquiries, feedback, and concerns promptly and professionally. Detail Orientation: Pay meticulous attention to detail in the planning and execution of events and promotions. Ensure all elements, from decorations to entertainment, contribute to a seamless and well-coordinated experience. Work closely with marketing, entertainment, and other departments to coordinate integrated events and promotions. Foster positive relationships with internal teams and external vendors. Staff Supervision: Supervise event and promotions staff to ensure efficient operations and exceptional guest service. Provide guidance, training, and support to team members. Budget Oversight: Assist in budget planning for events and promotions. Monitor expenses to ensure activities stay within budget constraints. Flexibility: Be willing to work flexible hours, including days, weekends, and evenings, to accommodate the needs of events and promotions. " * " indicates required fields Email * Upload Resume * Accepted file types: pdf, doc, docx, Max. file size: 3 GB. #J-18808-Ljbffr