Apothecary Associate

Apothecary Associate

With five decades of experience, Shepherd Center provides world-class clinical care, research, and family support for people experiencing the most complex conditions, including spinal cord and brain injuries, multi-trauma, traumatic amputations, stroke, multiple sclerosis, and pain. An elite center ranked by U.S. News as one of the nation's top hospitals for rehabilitation, Shepherd Center is also recognized as both Spinal Cord Injury and Traumatic Brain Injury Model Systems. Shepherd is the only rehabilitation facility in the nation with an intensive care unit on-site, allowing us to care for the most complex patients and begin the rehabilitation process sooner. Shepherd Center treats thousands of patients annually with unmatched expertise and unwavering compassion to help them begin again.

Shepherd Center's culture is one of hope, humor, and hard work. You will enjoy career growth, strong relationships with co-workers, strong support from leadership, and fun activities that have kept over 12% of staff members working at Shepherd for more than 20 years.

Under the supervision of the Apothecary Manager and supervisor, the Apothecary Associate is responsible for front end sales, inventory of items for the shop, ensuring the area is stocked and sanitized in a state that meets Shepherd Center's requirements.

Job Responsibilities

• Running the front cash register.
• Providing excellent customer service to all customers in the Apothecary.
• Stocking, organizing, and cleaning the area.
• Ensuring guests can find what they need.
• Answering the phone and directing the customer to the appropriate person/department.
• Taking inventory of items in the Apothecary and ordering items needed per the approval of the Apothecary Manager.
• Performs other duties as required/requested/assigned.

Required Minimum Education

• High school graduation or equivalent required.

Required Minimum Certification

• No certification required.

Required Minimum Experience

• Previous customer experience preferred.

Required Minimum Skills

• Basic computer skills.
• Exceptional customer service skills.
• Cash register experience.
• Highly organized, strong attention to detail.
• Ability to problem solve.
• Strong analytical skills.
• Must have excellent organizational skills.
• Good verbal and written communication skills, and attention to details necessary.
• Highly motivated.
• Takes initiative.

Preferred Qualifications

• N/A

Physical Demands

• May involve walking, standing, or kneeling for brief or extended periods of time.
• Exerting up to 15 pounds of force occasionally or a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body.

Working Conditions

• Normal patient care environment.