IT Specialist

IT Specialist

Our client, an EV manufacturing company, is looking for an IT Specialist for their Irvine, CA location.

Requirements:

• Wired/Wireless networks, VPN, Collaboration tools (Chat and Video Conferencing), A/V devices, and conference room systems.
• Support experience with Office365, all major browsers, 3rd party popular applications, encryption software, anti-virus solutions, Virtual Desktop Infrastructure (VDIs), DNS, DHCP, Active Directory, file and printing services, and shared drives
• Familiarity with the standard helpdesk ticketing tools (ServiceNow, Jira)
• Ability to coordinate and communicate at all levels within the organization
• Business Stakeholders, Vendors, Suppliers, Sr Managers, and C-Level Execs
• Tech Savvy
• Ability and passion for learning new technology and tools
• Passion for Customer Support
• A drive to help end-users get what they need to do their jobs the best they can.
• A sense of satisfaction from assisting end-users in getting what they need on time
• The ability to analyze support requests and prioritize them based on impact
• The discipline to actively manage help desk tickets and internal IT tasks without getting distracted by email, chat, or other ad-hoc communication
• Ability to articulate technical solutions to non-technical users in simple and easy to understand terms
• Self-motivating, requires little supervision and can hit the ground running.

Why Should You Apply?

• Health Benefits
• Referral Program
• Excellent growth and advancement opportunities

ICONMA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law.