Sr. Lab Operations Manager - Sterilization
Sotera Health
Senior Lab Operations Manager (Sr. LOM)
Nelson Labs is seeking a highly strategic Senior Lab Operations Manager (Sr. LOM) to lead our Sterilization team within the laboratory operations team.
This team focuses on sterilization validation services, specifically Ethylene Oxide (EO) and steam sterilization validations for medical device and pharmaceutical products. The Sr. LOM will oversee approximately 16 employees, including 34 direct reports, and will play a key role in driving operational growth, technical excellence, customer satisfaction, and continuous improvement initiatives.
This role requires a leader with strong validation and operational experience who can strategically grow the business, improve efficiencies, and strengthen technical capabilities within the department.
Key Responsibilities
- Lead daily operations for the Sterilization department
- Oversee sterilization validation activities including EO and steam sterilization programs
- Drive operational efficiency, turnaround time improvements, and production performance
- Provide technical leadership in sterilization validation processes and regulatory compliance
- Ensure laboratory resources, staffing, and workflows are optimized to support business needs
Strategic Growth & Business Partnership
- Support departmental growth initiatives and expansion opportunities
- Partner with Sales, Consulting, and Operations teams to enhance customer service offerings
- Contribute to operational strategy and long-term planning initiatives
- Drive operational excellence and process improvement efforts
Team Leadership & Development
- Lead and mentor direct reports and laboratory personnel
- Support employee development, succession planning, and performance management
- Foster a collaborative, accountable, and customer-focused culture
- Guide training program development to support technical competency and business continuity
Quality & Compliance
- Ensure compliance with GMP, GLP, ISO, and company quality standards
- Maintain focus on regulatory readiness, procedural adherence, and data integrity
- Partner with Quality Assurance to address quality trends and corrective actions
Cross-Functional Collaboration
- Work collaboratively across departments to support customer delivery and operational alignment
- Serve as a change advocate during organizational and operational initiatives
Qualifications
Required Experience
- Minimum 5 years of experience in:
- Laboratory operations
- Manufacturing or validation-focused operations
- Leadership within regulated industries
- Strong microbiology knowledge required
- Hands-on laboratory experience required
Preferred Background
- Sterilization facilities
- Medical device manufacturing
- Validation-focused operations
- Manufacturing leadership environments
Experience with the following is preferred:
- Ethylene Oxide (EO) sterilization
- Steam sterilization
- Sterility assurance programs
Education
- Bachelor's degree required, preferably in:
- Biology
- Microbiology
- Related scientific discipline
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