Senior Warehouse Technician

Job Title

Under moderate supervision, this role is responsible for maintaining secure inventory storage and control of materials and CPE into/out of the warehouse. Performs duties associated with storage, shipping, receiving and physical counts of the assets to verify integrity. Provides assistance in the administration and purchasing of assets along with the assessment of inventory data.

Responsibilities

Actively and consistently supports all efforts to simplify and enhance the customer experience.

Operates various types of material handling equipment.

Loads and unloads pallets and cartons of CPE and materials used in daily operations.

Receives CPE and materials against a bill of lading or purchase order, validating quantities and updating inventory systems in accordance with audit requirements.

Stocks CPE and materials in designated inventory locations and informs management of shortages or damages.

Ensures CPE and materials are stored safely in designated inventory locations in accordance with audit requirements.

Processes orders and returns using inventory and billing systems.

Identifies, communicates and resolves common transactional errors.

Actively uses Impress functionality and recommends changes to stocking levels as appropriate.

Processes material stock requests.

Performs inventory inquiry functions such as purchase order inquiries and location lookups.

Properly manages carrier documentation to include freight bills, packing slips, and logs for both inbound and outbound shipments.

Coordinates delivery of CPE and materials to retail stores, off-site warehouses and/or other Charter locations as needed.

Prepares for and leads the counting and reconciling of daily, monthly and annual CPE and materials cycle counts and inventories.

Performs inventory functions such as weekly replenishment, posting of Excess & Obsolete and min/max changes.

Provides excellent service to internal and external customers.

Maintains warehouse area security at all times.

Provides proper use and care of scanners and computers used in daily operations.

Responsible for maintaining a clean, orderly and safe warehouse environment.

Performs other associated duties as assigned.

May be assigned to coordinate and /or prioritize warehouse activities.

Qualifications

Required Skills/Abilities and KnowledgeAbility to read, write, speak and understand EnglishAbility to communicate and prioritize workloadsAbility to successfully manage multiple projects and deadlinesAbility to maintain accurate recordsAbility to operate and maintain certification for material handling equipment (such as forklift and pallet jack)Ability to work independently/self-motivatedAbility to operate company owned vehicles that may measure 24' or greater in lengthProficient in Microsoft Office Suite and bar coding equipmentKnowledge of basic mathematicsDemonstrate competency and in-depth knowledge of all processes, methods and procedures related to supply chainValid driver's license with satisfactory driving record within Company and State DOT standardsRequired EducationHigh School Diploma or equivalent work experienceRequired Related Work Experience and Number of YearsExperience in a warehouse environment - 3+

Preferred Skills/Abilities and KnowledgePreferred EducationPreferred Related Work Experience and Number of YearsExperience with cable products and services preferred Warehouse Technician role with acceptable performance reviews and no current disciplinary actions - 6 months

Warehouse environmentExposure to dust, fluctuating indoor temperatures, and periodic high noise levels

Physical RequirementsAbility to bend/squat/kneelAbility to repetitively lift, carry, push and pull up to 80 lbsAbility to safely use weight-bearing equipment (such as safety harness and ladders) within the maximum weight limitations of that equipmentMental Requirements

EOECharter Communications is an Equal Opportunity Employer - Minority/Female/Veteran/Disability