Program Support Assistant (OA)
US Department of Veterans Affairs
Job Title Program Support Assistant (OA) Job Description Major duties include but are not limited to: Reviews employee workload data reports to ensure proper reporting and recording procedures. Compiles and prepares program productivity reports; consolidates daily reports into monthly and quarterly summaries. Analyzes individual and consolidated workload data and prepares instructions to implement needed changes; reports trends to supervisor. Produces a variety of documents using work processing software and transmits/receives information electronically. Designs and prepares charts and graphs for presentations based on workload data. Maintains time and attendance for staff and enters data into electronic timekeeping systems for supervisory review. Provides reception support by screening and routing telephone calls and receiving clients and visitors. Performs general filing (manual and electronic) using alphabetical, numerical, or chronological systems. Maintains financial accounting for program, including monitoring petty cash, consolidating expenditures, and assisting with budget preparation. Prepares outgoing correspondence in appropriate formats and operates/maintains office equipment. Prepares contract/fee program eligibility, treatment authorization, billing, and financial report accuracy. Performs other duties as assigned. Work Schedule: 8:30 a.m. - 5:00 p.m., Monday - Friday. Work schedule subject to change based on needs of the agency. Telework: Not Authorized Virtual: This is not a virtual position. Position Description/PD#: PD50353A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized
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