Senior Service Desk Lead: Enterprise IT & Automation
Diné Source, LLC
Diné Source, LLC in Washington, DC is looking for a Tier 3 Service Desk Lead to provide advanced technical leadership and serve as the highest escalation point for enterprise IT service desk operations. The ideal candidate will have a minimum of 8 years of experience, a Bachelor's degree in IT, and an active Top Secret Clearance. Responsibilities include troubleshooting Microsoft 365 and Azure environments, leading incident resolution, and mentoring lower-tier personnel. Competitive benefits are offered for full-time employees. #J-18808-Ljbffr
- Leidos Inc is looking for a Senior Service Desk Analyst in Alexandria, Virginia, to provide Tier 1 and Tier 2 technical support for a Department... ...issues. Ideal candidates must possess a Bachelor's degree in IT or related fields, relevant experience, and familiarity with...Senior
- ...Leidos LLC is seeking an experienced Senior Test Automation Engineer in Alexandria, Virginia, to enhance enterprise data and analytics products. The role involves maintaining test frameworks, implementing automated testing within CI/CD pipelines, and working with engineers...Senior
- ..., Inc is seeking an experienced Tier 3 Service Desk Lead in Washington, DC. You will spearhead technical... ...support and leadership for a federal enterprise service desk, resolving complex multi-... ...you will provide onsite support in a dynamic IT environment. #J-18808-Ljbffr...Senior
- Medtronic is seeking a Principal Artificial Intelligence (AI) Engineer to spearhead AI initiatives within the Enterprise Risk & Facilities organization. This role will involve designing, building, and deploying AI solutions that enhance operational efficiency across global...Senior
$148.9k - $223.4k
...KBR is looking for a Principal System Engineer/Enterprise Architect in Chevy Chase, MD. This role involves designing IT enterprise architecture, working closely with cross-functional teams, and contributing to national security solutions. The ideal candidate will have...Senior- A leading software company is seeking a Senior Manager, Premium Support Engineer to act as a technical authority for enterprise clients. This role involves strategic advocacy, incident management, and ecosystem hardening for high-scale software applications. The ideal candidate...SeniorRemote work
- ...Architect specializing in UiPath to join our team in Washington DC. You will be responsible for designing and delivering efficient automation solutions, working closely with both business and technical teams to maximize client benefits. Qualified candidates should have 3...SeniorImmediate start
- ...growing high-tech company in Washington, DC is seeking an experienced Enterprise Operations Manager to oversee the performance of enterprise... ...resolution. The ideal candidate will possess over 10 years in IT operations, with at least 5 years in management, and require ITIL...Senior
- ...GovCIO is seeking a Sr. QA Automation Engineer to lead quality assurance efforts in a fully remote role. You will design scalable test automation strategies, mentor junior engineers, and oversee complex testing projects. The candidate should possess a Bachelor’s degree...SeniorRemote workFlexible hours
- ...Systems Specialist to deliver high-quality technical support and enterprise systems administration. This role requires a solid understanding of IT environments and excellent communication skills to ensure service excellence. The position combines technical support with...Senior
$105k - $110k
...Software Quality Assurance Engineer. This role requires a minimum of 10 years in software quality assurance, with a strong background in automated testing and financial systems, particularly those related to federal government budgeting. The successful candidate will be...Senior$200k - $250k
...Expert V (Technical Project Manager) based in Washington, DC. This role involves providing day-to-day program support and managing enterprise level projects for the USCG Headquarters. Key qualifications include a B.S. in engineering, over 20 years of relevant experience,...SeniorRemote job$86.8k - $198k
...is seeking a Jira Administrator to manage the Atlassian Jira platform and support Agile delivery teams. You will design workflows, automate processes, and provide technical support, ensuring best practices in Jira usage. This role demands experience with Jira...Senior- ...Everything We do. Seeking a Senior Manager of Networking to lead the strategy, operations,... ...end-to-end ownership of enterprise networking, including SD‑WAN... ...LAN/WAN, and connectivity services, ensuring performance,... ...Education B.A. or B.S. in IT, Computer Science, or related...SeniorRemote workFlexible hours
- ...RIVA Solutions Inc. is seeking a Tier 3 Service Desk Lead in Washington, DC to provide expert technical support and leadership for a federal service desk environment. The ideal candidate will be responsible for resolving complex technical issues while ensuring high standards...Senior
- ...TekSynap in Washington, DC, is seeking an IT Service Center (ITSC) Manager for their CSES contract. This role is responsible for overseeing a high-volume, 24x7 help desk operation, focusing on customer interactions, ticket management, and process improvements to ensure...SeniorContract work
- ...Diné Source, LLC is seeking an experienced IT Service Desk Lead in Washington, DC. The role involves overseeing daily IT service desk operations to ensure high-quality support for users and stakeholders. Minimum 7 years of experience in leading IT service desk operations...Senior
- ...A technology and mission service provider in Alexandria, VA is seeking a Senior Service Manager Lead to oversee the lifecycle of all services... ...a minimum of 10 years in IT service management, including... ...level agreements and managing enterprise IT operations. Ideal candidates...Senior
- ...Gtsc, through its subsidiary Datawiz, seeks a highly experienced Service Desk Tier 1 Lead in Washington, DC. This role, which involves leading 24/7 operations, is essential to ensuring high-quality support and compliance with service levels. Candidates should have significant...SeniorRemote work
$135k - $175k
...Virginia Hybrid schedule Secret clearance required Job Title Senior IT Project Manager - GovCIO (U.S. Coast Guard) Overview GovCIO is seeking a Senior IT Project Manager to lead enterprise‑level IT and automation initiatives supporting the U.S. Coast Guard. This position...Senior- ...A leading IT service provider near Washington, D.C. seeks a Senior EA with 15+ years of experience. The ideal candidate will be proficient in enterprise architecture tools, particularly Mega Hopex, and possess experience in gap analysis. Navy EA experience is a significant...Senior
$100k - $150k
...Description Citizant is a leading provider of professional IT services to the U.S. government.... ...development, Enterprise Data Management, Enterprise... ...We are seeking a Service Desk Manager to lead a high-performing... ..., knowledge management, automation, and AI-enabled support....SeniorFull timeRemote workFlexible hours- ...A leading technology firm is seeking an experienced Enterprise Architect/Systems Engineer in Bethesda, MD. The role focuses on systems engineering, integration practices, and requires an active TS/SCI security clearance. Responsibilities include establishing testing processes...Senior
$149.9k - $249.84k
NTT DATA is seeking an Enterprise Operations Manager to oversee a large-scale contract in the Washington, DC metro area. The role involves consolidating IT and cybersecurity services across all states. Applicants should have a minimum of 15 years of IT experience, including...SeniorContract work- ...NewGen Technologies is seeking a seasoned Architect based in Washington, D.C. The successful candidate will lead efforts in engineering and system design for enterprise-level systems, ensuring alignment with strategic objectives. Key responsibilities include integrating...Senior
- ...Ensono is seeking a Security Senior Solution Architect to support clients in enhancing their security infrastructure. This remote role... ...of security architecture and extensive experience in designing enterprise-level security solutions. The ideal candidate will work with...SeniorRemote work
- ...Business Computers Management Consulting Group Llc is seeking an Enterprise Architect SME to support U.S. Government missions by providing incident response and cyber security solutions. The ideal candidate will have over 12 years of experience in systems engineering...Senior
$142.6k - $261.5k
...Manager you’ll play a leading role in that mission,... ...area of the business. It’s a client visible role... ...demonstrate the value of EY services Excellent business... ...Moveworks for automated ticket resolution, leveraging... ...automation across enterprise environments Strong...SeniorSummer holidayWorldwideFlexible hours- A federal government contracting firm is seeking a Sr. Enterprise Architect/Customer Engagement and Strategy. This remote role requires quarterly... ...and have 15 years of relevant experience with knowledge of IT architectural concepts. This position offers competitive pay and...SeniorRemote work
- ...A leading technology firm is looking for a Senior Enterprise Architect to lead the development of enterprise architecture strategies. This role requires a Master's degree in IT architecture and over 8 years of experience, including 4 years in a senior architect position...Senior
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