Multi-Line Claim Adjuster (Auto/GL/PIP)

Overview Multi-Line Claim Representative I Location: Metairie, LA (Hybrid) Schedule: Monday–Friday, 8:00 AM – 4:30 PM Salary Range: $50,000 – $55,000 Job Summary The Multi-Line Claim Representative I is responsible for the investigation and adjustment of assigned multi-line liability claims, with a primary focus on auto property damage and general liability claims. This adjuster role manages claims across multiple accounts and jurisdictions, including trucking and municipal clients, while delivering timely, accurate, and compliant claim outcomes. This position may serve as an advanced training role for future advancement to a Multi-Line Claim Representative II or more senior claim positions. Responsibilities Investigate and adjust multi-line liability claims, including auto property damage and general liability, in accordance with CCMSI claim handling standards under direct supervision Manage an average caseload of approximately 125 claims of moderate complexity Review medical, legal, and miscellaneous invoices to determine reasonableness and claim-related necessity; negotiate disputed invoices as appropriate Authorize and issue claim payments utilizing established claim payment systems and authority guidelines Negotiate settlements with claimants and attorneys in accordance with client authorization and corporate standards Assist in the selection and coordination of defense attorneys when appropriate Assess and monitor subrogation opportunities through resolution Prepare reports detailing claim status, payments, and reserves Provide required reporting and file monitoring for excess insurers Maintain accurate documentation, diary management, and compliance with service commitments Deliver consistent, high-quality claim service to internal and external clients Qualifications Required: Active adjuster license required for jurisdictions handled (LA, MS, AL, GA, TX, FL) Minimum of 3 years of liability claim handling or insurance-related experience, including auto property damage claims handled in-house for an insurance company Strong written and verbal communication skills Proven organizational skills with the ability to prioritize and manage multiple files Ability to work independently with minimal direct supervision Attention to confidentiality and discretion Reliable, predictable attendance during assigned client service hours Proficiency with Microsoft Office applications Nice to Have: Prior experience working in a Third Party Administrator (TPA) environment Experience handling claims for trucking or municipal clients Work Environment Hybrid work arrangement: 2 days onsite per week in the Metairie office, 3 days remote Hybrid eligibility begins day one No travel required Exposure to multiple accounts across trucking and municipal industries No litigation exposure Why You’ll Love Working Here 4 weeks (Paid time off that accrues throughout the year in accordance with company policy) + 10 paid holidays in your first year Comprehensive benefits: Medical, Dental, Vision, Life, and Disability Insurance Retirement plans: 401(k) and Employee Stock Ownership Plan (ESOP) Career growth: Internal training and advancement opportunities Culture: A supportive, team‑based work environment Compensation & Compliance The posted salary reflects CCMSI’s good‑faith estimate in accordance with applicable pay transparency laws. Actual compensation will be based on qualifications, experience, geographic location, and internal equity. This role may also qualify for bonuses or additional forms of pay. CCMSI offers comprehensive benefits including medical, dental, vision, life, and disability insurance. Paid time off accrues throughout the year in accordance with company policy, with paid holidays and eligibility for retirement programs in accordance with plan documents. Visa Sponsorship: CCMSI does not provide visa sponsorship for this position. ADA Accommodations: CCMSI is committed to providing reasonable accommodations throughout the application and hiring process. Equal Opportunity Employer: CCMSI complies with all applicable employment laws, including pay transparency and fair chance hiring regulations. Background checks, if required for the role, are conducted only after a conditional offer and in accordance with applicable fair chance hiring laws. #J-18808-Ljbffr Cannon Cochran Management Services, Inc.