Community and Fan Experience Coordinator (seasonal)

JOB DESCRIPTION

Title: Community and Fan Experience Coordinator (Seasonal/Temporary, Full-Time) Department Code & Name: 90402- Volleyball Operations FLSA Status: Non-Exempt Location: Austin, Texas; in-person presence required for matches, events, activations, and other operational needs Term: October 1, 2026 – May 1, 2027 Job Summary: The Community and Fan Experience Coordinator supports the planning and execution of LOVB Austin’s community engagement and fan experience initiatives. Working closely with the Senior Manager of Operations and Community, this role assists with community events, identifies potential community partnerships and opportunities, coordinates event staffing, and supports fan-facing activations. This position also oversees concourse activations during LOVB Austin home matches, helping create an engaging and welcoming experience for fans while ensuring activations are properly staffed and executed. The ideal candidate is highly organized, community-minded, comfortable working in a fast-paced sports environment, and passionate about growing women’s sports and professional volleyball in the Austin community. Essential Duties and Responsibilities: Community Engagement Assist with the planning and execution of LOVB Austin community events, programs, and activations. Identify and research potential community partners, organizations, events, and engagement opportunities. Support outreach and coordination with community partners and other local stakeholders. Assist with community event logistics, including scheduling, materials, staffing, setup, and onsite execution. Support initiatives that increase LOVB Austin’s visibility and connection within the local community. Fan Experience & Matchday Activations Oversee concourse activations at LOVB Austin home matches. Coordinate with internal teams and external partners to ensure fan-facing activations are prepared and executed successfully. Serve as the primary point of contact for additional event staff supporting community events and concourse activations. Coordinate staffing needs, assignments, and onsite communication for applicable events and activations. Support a positive and engaging fan experience throughout LOVB Austin home matches. Assist with setup and breakdown of community and fan experience activations as needed. Identify opportunities to improve fan engagement and the overall event experience. Operational Support Work closely with the Senior Manager of Operations and Community to support community and fan experience priorities. Maintain organized information related to community opportunities, partners, events, and staffing. Communicate events and activation needs to appropriate internal and external stakeholders. Respond to changing event needs and troubleshoot operational issues as they arise. Perform other duties as assigned by the Senior Manager of Operations and Community. Required Skills/Abilities: Passion for advancing women’s sports, professional volleyball, and community-centered sports models. Strong interpersonal and communication skills with the ability to engage effectively with fans, community partners, staff, and other stakeholders. Strong organizational skills and attention to detail. Ability to coordinate multiple events, activations, and priorities simultaneously. Ability to work effectively in a fast-paced, startup and professional sports environment. Proactive, dependable, and comfortable taking ownership of assigned responsibilities. Ability to adapt quickly and problem-solve in live event environments. Ability to work independently while collaborating effectively with internal and external partners. Ability to work a flexible schedule based on sports and entertainment needs, including evenings, weekends, and holidays. Education and Experience: High school diploma or equivalent required; bachelor’s degree in Sports Management, Event Management, Marketing, Communications, Hospitality, or a related field preferred. Previous experience in community engagement, fan experience, events, sports operations, hospitality, or a related area preferred. Experience coordinating event staff, volunteers, brand ambassadors, or similar event personnel preferred. Experience working in professional, collegiate, or other live sports and entertainment environments is a plus. Work Environment & Physical Requirements: Ability to stand and walk for extended periods during matches, community events, activations, site visits, and event setup and breakdown. Ability to move throughout arenas, event venues, community locations, and other operational environments. Ability to frequently change positions and move between event areas while overseeing activations and responding to operational needs. Ability to assist with event and activation setup and breakdown as needed. Regular in-person work at LOVB Austin home matches, community events, and other activations is required. Ability to work nontraditional hours, including evenings, weekends, and holidays, based on the team and event schedule. Compensation: This is a seasonal, full-time position for the period of October 1, 2026 through May 1, 2027. Compensation is $4,000 per month, paid on a biweekly payroll schedule. #J-18808-Ljbffr LOVB Miami